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Reviews posted on Trip Advisor

“Good location, a bit outdated”

I stayed here as part of Friendly Planet's Taj Mahal Express tour with Nepal extension. This hotel has a good location and beautiful grounds, but inside was outdated. From the hotel, we were able to walk to some local shops safely without a problem. The row of shops inside the gate to the property, but outside of the actual hotel had wonderful deals and helpful shopkeepers. Even after I spent the very last of my Nepalese Rupees (having negotiated a deal where I agreed to pay him all that I had to just get rid of the currency) he returned a bill to me as a souvenir and proudly showed me his currency collection under glass at the counter and proceeded to also give me a singing bowl demonstration without pressuring me to buy one. There is also a casino on site. It was definitely not "hopping" with people, but we just played at our own table and had the opportunity to talk to the locals working there. It was a nice way to spend a low key evening on a hectic sightseeing vacation. The rooms were dark and dreary and prone to power outages. Also, it looks like there had at one time been a fridge or minibar in the room that was removed, and not carefully. There are several dining options in the hotel, and the food was decent, but several items on the menu were not available. Breakfast was a nice spread and the morning we did the Everest flight we would have missed breakfast but our guide called ahead and the hotel kept it open for us which was a nice touch. The pool area is lovely and was a nice place to spend the morning before the flight home. This hotel has the potential if it updated its interior, but our tour guide did mention that Friendly Planet was no longer going to use this hotel as either a Hyatt or a Hilton had recently been updated.

Posted on October 10,2011 by Anonymous… Boston on Trip advisor website.
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“Tranquil oasis in the hectic city”

We spent one day here both before and after the trip to Chitwan. The grounds are lovely and a nice tranquil retreat from the busy city. The rooms were very clean, had nice views and what I would expect from a 4 star hotel. There is a tailor shop on the street just outside the gate if you need simple stitching done very cheaply. The hotel isn't walking distance from Thamel so a drawback if you want to eat and shop there but the taxis weren't that expensive. We were happy with the stay and the staff were very nice and helpful.

Posted on October 1,2011 by Tikibird, Brisbane on Trip advisor website.
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“Very average, not clean”

This is a very good property by Nepal standards but only average by international standards. It did not have the ambiance Dwarika and is not as new as the Hyatt. The grounds of the hotel is absolutely gorgeous and well kept, but the rooms and the interior is getting old and dated (not in a good way). The hotel is located in a quiet location thus most of the rooms are quiet. The rooms has a musty smell and there was a cockroach on my night stand. They had upgraded me to a suite that had a sitting room and a kitchen. The kitchen was not very clean and neither was the bathroom. I stayed for 1 night in Sept since the Hyatt was completely booked solid. Hyatt and Dwarika are still nicer places to stay if you are willing to pay the price. Crowne Plaza - I would stay there again if Hyatt was full.

Posted on September 30,2011 by jopyEdmon… Edmonton, Canada on Trip advisor website.
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“I have a wonderful time staying at this hotel”

Nice foods, peaceful atmosphere, helpful staffs and good communication.

Posted on September 29,2011 by Myinmoh, Yangon (Rangoon) Myanmar on Trip advisor website.
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“Haven amongst the chaos of Kathmandu”

We stayed at the Crowne Plaza, Soaltee, Kathmandu for six nights during our visit to Nepal (August 26 to August 29 and September 1 and September 2, 2011). It is a haven of tranquility amongst the chaos / dirt of Kathmandu. While the hotel is reasonably old, and the rooms reasonably old too, we found the hotel to be well maintained, and the pool is very nice. We spent two afternoons at the pool to escape the noise and general disorganization of Kathmandu. For our first stay (Room 518) we had a nice pool / garden view, whereas for our second stay (Room 517) we had a view overlooking the back side of the hotel. So make sure you stay in what seems to be an even numbered room as the views will be much better.

What is nice is that there is a taxi service that waits in the parking area – any time that you want to go anywhere, just walk down to the ATM at the end of the drive (I like the idea of an ATM too) and they will be there. You can expect to pay a little more than if you were to hail a taxi on the streets, though for the convenience this is worth the extra cost. You can expect to pay Rs 300 to Thamel, Rs 500 to Pashupatinath Temple and Rs 800 to Bhaktapur Durbar Square. There is definitely no need to consider renting a car in Kathmandu (would anyone be crazy enough to drive in that chaos?!) – there are plenty of taxis around.

The staff at the hotel are excellent, and always greeted us with the customary ‘Namaste’. We found the service at the outside bar, i.e. the large patio outside of the hotel, quite slow, but this allowed the opportunity to relax and enjoy the environment. I found the bed covers in Room 517 to be dirty – that was quickly removed by us and put in the cupboard. Also we had booked online to stay in Kathmandu for the full eight nights of our stay. We decided during the stay to go to Chitwan for one night and Pokhara for one night. We managed to ‘negotiate’ with the lady in the front office (I forget her name, sorry) to change the bookings for us – she was very helpful and attended to our request very efficiently.

Overall the hotel is certainly not the best we have ever stayed in, though very good by Nepal standards. If I was to visit Nepal again (not looking likely) I would definitely consider the Crowne Plaza in Soaltee, Kathmanda.

A comment on Kathmandu as a whole – the place is chaotic, noisy, dirty and disorganized. It is one of the least impressive places we have visited, though certainly there were some interesting cultural highlights (specifically the Pashupatinath Temple, which we found fascinating). Having experienced Kathmandu, and with there being so many other places to visit around the world, we are unlikely to return.

Posted on September 15,2011 by geo CRAt, Dubai, UAE on Trip advisor website.
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“Great hotel”

Very Nice Rooms, It has a great variety of restaurants, the bar is very nice, Good Hotel for Leisure, Family and Business, The biggest Casino is at the back of the Hotel, Overall Great Experience, The only problem is it is far away from the market.

Posted on September 13,2011 by VIKASCHAW…., New Delhi, India on Trip advisor website.
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“We loved it and will be back”

This is a lovely hotel with top facilities. The staff was friendly and very accommodating. The food in the hotel restaurants was excellent and we stayed healthy. A special praise goes out to the concierge staff who helped us get around town and find some wonderful fixed price craft stores whose profits went to good causes for the people of Nepal.

Posted on September 9,2011 by Hanna G, Bethesda, Maryland on Trip advisor website.
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“Loved it”

The hotel has a beautiful garden and pool. The restaurants had amazing food. The service was really good. There are four restaurants within the hotel premises.. all of which have really good food. The Chinese, Italian and Indian restaurants are highly recommended. The ambiance is great too. Sadly we got a room with not so great a view.. so do ask for their garden view when you book.

Posted on September 6,2011 by brinda_11, Dubai, UAE on Trip advisor website.
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“great hotel with very warm hospitality”

My family and I had a very good time and were taken care well. special thanks to Sujita Baniya who went out of the way in displaying true hospitality. Cheers

Posted on September 2,2011 by Raman T, Dubai, UAE on Trip advisor website.
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“ Truly peaceful and serene stay with very friendly staff”

Posted on September 1,2011 by AnilAggar…., Kurukshetra, India on Trip advisor website.
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Posted by: WHT....,, 2011
 
 

VERY GOOD

“Very Lovely Hotel”
Loved our two-night stay here. Good food, some nice shops on the property without overly-aggressive sales people. Comfortable, clean and quiet room. Only unhappy surprise was that smoking is still allowed indoors in places in the hotel - not pleasant, but then again, not much worse than the air in the rest of Kathmandu. Very helpful and knowledgeable staff. Close to city and Durbar Square, Patan City, stupas, etc. Loved all the flowers in bowls around the property.

Posted on trip advisor website by MissSeaweed, Point Pleasant Beach, New Jersey on 11 December 2012.
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“Blissful showers”
Having just trekked to Everest Base camp, an incredible experience but mentally and physically demanding, we felt we deserved a little comfort. We don't usually go for big chain hotels, but knew from how we felt after climbing Kilimanjaro that the only way to guarantee a decent bed and much needed supply of hot water is to 'suck it up' and go for this type of hotel. We chose the Crowne Plaza over The Hyatt on price and the fact that they were prepared to put our daughter in the room with us, which again kept costs down.
The grounds are beautiful and with a Hindu wedding going on whilst we were there, we saw how creatively the space can be used.
Room was comfortable and there was always hot water and a flushing loo! Such a treat after trekking.We had breakfast twice and also sampled 2 of the restaurants. The food was excellent. Yes it is expensive compared to eating in Thamel but not extortionate even comparing to the South African rand.
Treatments in the beauty salon were on special offer and certainly incredibly reasonable. So we could enjoy some welcome pampering after our exertions.
Staff were friendly and helpful. I think it was the first time they had been asked to track down Chabad in Kathmandu as we wanted to attend a Friday evening Sabbath service. They also helped us with our online check in and double checked our flight times which had changed since we had booked.

Posted on trip advisor website by Mickie J, Johannesburg, South Africa on 10 December 2012.
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“Well nested, a good hotel for groups”
Nested well within the city, it manages to be away from the hustle bustle (3Km) , spread over a large green well landscaped ground with the surrounding mountains offering a very peaceful view. The rooms are both old and new - the hotel goes back many years. Ask for the rooms with Verandahs (Balcony). Service / Breakfast / Amenities etc are good but follow a leisurely pace. 'China Garden' does serve some very delectable and authentic Chinese cusine. The are other choices - Italian, Indian, Tibetan etc which are also easily available. The Casino is located at the back of the hotel mainly for tourists - lively on weekend nights. With a large grand conference hall, well spread open grounds, a service oriented staff - the hotel is very friendly for large groups and events. Some of the best launch events and high end weddings are held here regularly

Posted on trip advisor website by aztec05, Mumbai, India on 9 December 2012.
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“What a treat!”
Stayed in this wonderful friendly hotel for 3 nights. The hotel is a retreat from the bustling city. We enjoyed all aspects including the rooms, food services, location and a real plus was the wonderfully friendly service from everyone we encountered. Yes Wifi is expensive, but acceptable. We enjoyed the breakfasts and dining in the hotel and the restaurant 'attached' to the hotel as well. Just outside the hotel property there is friendly fair tourist shopping available as well. Well worth your consideration when staying in Kathmandu.

Posted on trip advisor website by Bruce154913, Calgary, Canada on 8 December 2012.
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“Handled conference well”
The hotel handled an international conference quite well; exceptionally well if you allowed for the fact we were there during the wedding season and the staff were working all hours. The conference facilties are quite reasonable and flexible. We needed both large and small rooms. The accommodation is quite adequate without being exceptional and the restuarants are varied and good to very good.

Posted on trip advisor website by gaapcon, Melbourne, Australia on 6 December 2012.
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“Unexpected Heaven”
Situated a 400 rupee ride from Thamel and a 500 rupee ride from the airport, this hotel is a revelation in downtown Kathmandu. Its grounds and outdoor pool were wonderful and expansive in an otherwise crowded and dirty city.
The service and attention is constant and attentive. The rooms are nice and standard size and ours gave on to the gardens though a wooden carved shade door; a nice touch. The air conditioning was well dosed and worked well. The auxiliary power supply kicked in pormptly after the power shedding occurred as it does every day.
This is part of a convention centre which is off to the side and unobtrusive. The check-in was flawless and included a cool refreshment. The check-out was prompt as well.
The entrance hall is large but low and does not give as good an impression as it should to this wonderful hotel.
The breakfast buffet has everything you could possibly want including indian food and prompt coffee service.

Posted on trip advisor website by James D, Montreal, Quebec, Canada on 23 December .
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“Excellent Service, quiet location, reasonably priced amenities”
Stayed here for 2 nights before heading to Pranayama Yoga retreat (which was amazing). I took a taxi from the airport. The prepaid taxi would have been 800 NPR, but got one out front for 600 NPR (there is an ATM at the airport).

Checkin was smooth with them offering juice at check in. As a Priority Club member (with no status) I received an upgraded room and a box of cookies as an arrival gift.

Room was relatively spacious and the bed was comfortable. Bathroom was clean and good. There was also a fruit tray waiting for me in the room. As a PC member, I was allowed late checkout til 2pm based on availability. I did need a late checkout, so this was good.

Day 1, I used the tour desk (there are 2, I used the one on the left) and booked a trip to Nagarkort (sp?) and Bouddnath (sp?) and another old city I can't remember the name of. It was 10k NPR for that. The driver was an hour late due to traffic. While I was disappointed by that, having my own driver for the day was good. I think I could have gotten a better value had I just hired a taxi driver for the day to be honest. The tour wasn't a tour per se - it was just a driver driving me to places and me being on my own when I got there. Which I was ok with - but just be aware.

Day 2, for 700 NPR, I used the hotel car service to take me to the Swayambuth (sp?) - also known as the monkey temple. Good value and why I recommend maybe using the hotel car service as it may be cheaper than the tour desk service was.

Pool opens late (8am) so I didn't use it. The gym had a few treadmills and some free weights and a step machine and another machine. Not great, but decent enough to get a workout in.

Minibar prices are reasonable compared to Western pricing. A coke is 100 NPR, but so is a bag of chips (which says 10 NPR on it).


Ate dinner in the restaurant (they have 5-6 on site i think) - ate at the main lobby one. It was actually pretty decent and good prices by western standards. Had the breakfast buffet - it had a variety of choices and was good, but not outstanding. Again, priced well by western standards. Had room service one night - no complaints. One thing about eating - you have to go off the complex to find local cheap restaurants. Not really a lot within walking distance so i felt it was just easier to eat breakfast and dinner onsite unless you were already off site. At least there are several options available.

Service was very good - staff was pleased to help. Very glad they has hotel car services available and would recommend using them as its easy and reasonably priced.

Posted on trip advisor website by bhatnasx, Brooklyn, New York on 21 November 2012.
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“great service”
As I work for an Airline, I get to visit different county‘s and hotel’s, I recently stayed in Soaltee hotel (crown plaza) in Kathmandu on family holiday with wife and two kids.
Our four days stay was truly wonderful in the busy city, after shopping and sight-seeing all day, it was pleasure to come back to hotel and relax.
Hotel has a remarkable services as well as very polite and helpful staff, from the time we dropped off from our taxi till the time we departed from hotel we were treated like special guests.
The staffs are always ready to go an extra miles to help. The best thing I like about staff, they always greet you in traditional Nepalese style each time you walk pass them, which, makes you feel very valued and special.
Hotel has good selection on breakfast, nice shops, good open swimming pool, relaxing and chilled out bar.
Nice location, close to local amenities.
Special thanks to Reena sherchan who helped us organised our city tour, and helped us to make our stay memorable. Truly a 5*
Will defiantly stay in this hotel again, and will have no hesitation recommending Soaltee hotel

Posted on trip advisor website by krizy,london on 21 November 2012.
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“Truly Kind People”
The hotel is undergoing renovation and I believe it will be very nice when it is completed. The furniture is a bit dated and I had a been encounter with a broken dresser. Without all the details, the hotel staff exceeded my expectations when I was hurt in the hotel. They care for me, took me to the hospital and made sure the remainder of my stay was comfortable. From the nurse to the managers, everyone was helpful and care and truly caring.

The food was delicious, the breakfast fabulous and the steak was great!

The atmosphere is warm and inviting, the amenities acceptable, the room was a bit loud (right above the dining room #250 - 270 = even rooms), the bed was fine and the pillows were perfect.

This was peak season so the hotel was crowded with tourist groups but you never felt lost.

Posted on trip advisor website by Bonnie S, Austin, Texas on 5 November 2012.
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“Oasis in Kathmandu”
This is a nice hotel, given the other options in the city. It is a little out of town, so you will need to take a taxi. Taxis are very inexpensive. The rooms are a little dated, but are very comfortable. Our air conditioning had some issues and we are not sure why. Did not expect to sweat sleeping in Kathmandu. The staff is very friendly and tries to accommodate guests as best they can. Breakfast is buffet only. The only other option is room service. So, if you want a light breakfast and don't want to pay a high price, you are out of luck. There are no other restaurants or cafes within walking distance. There was no orange juice on the buffet and when things run out, they are not always replace; i.e. I ordered an omlet and they ran out of cheese. How does this happen when there is cheese on the buffet and it's 8:30 a.m.? There are currently 3 other restaurants on the property: Indian, Italian and Chinese/Thai. We ate at the Indian and Italian. Both were very good, but relatively expensive for the area. Our big disappointment was the fact that we had booked our room on reward miles from the hotel's reward - meaning, we have traveled enough to get 5 free nights (good customers!) When checking in we were upgraded to a better room on the Executive Floor. This was a very nice gesture. Not sure what difference it made in the room. However, our rate did not include internet or breakfast. So, it ended up costing us $60/night for breakfast and internet. I told the staff that I thought at least one of these should have come with the room, but they were not willing to accommodate us. There is no free wifi in the common areas of the hotel. So, you have no choice to pay for the internet service - or go without. Why is it that the higher level hotels charge a lot for internet and the inexpensive hotels have it for free. Doesn't make sense to me? At the restaurants the service was attentive and at times too hovering. There is an on-site travel agency which I believe is not run by the hotel. Don't even consider going to this place. They are totally clueless. We used Social Tours in Tamel and had a great experience. Overall, it was a nice stay. When going to Nepal you have to drop your expectations and revel in the history, culture and beauty of the area. There is a saying... "It will happen on Nepal time." Which means you have to be patient for things to happen, but they will get done. Terrific trip!

Posted on trip advisor website by mitzimorris,Ho Chi Minh City, Vietnam on 3 November 2012.
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“Great hotel with friendly and helpful staff”
This is probbaly one of the best hotels in Kathmandu, slightly away from the main attractions but still a good option.

Plus points:
Friendly staff
Clean and reasonably spacious rooms
Good service
Good food in buffet restaurant and the Italian (Al Fresco)

Overall a great stay, although there were a few negatives:

Some rooms are noisy every morning I could here what sounded like furniture being moved around on the floor above
In room dining and minibar options need to be improved
Complimentary WiFi should be provided in a hotel of this class

Staff at this hotel always greet you with a warm and friendly smile and are always willing to help, would definitely recommend this hotel to friends.

Posted on trip advisor website by RHtravellerLondon, London on 2 November 2012.
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“Best customer service in Kathmandu”
so far this is the best hotel in Kathmandu. The customer service is excellent. If you have kids, the staffs are happy to babysit your child while you eat in peace. The Al Fresco resturant has an amazing staff members. So polite and so helpful. Always brings a smile to my face. They are quick and very good with children.

I simply love it there!!

Posted on trip advisor website by Lopsee S on 1 November 2012.
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“A 1st class hotel which deserves its 5 star rating”

Friendly, efficient staff - especially on reception and on the door. Very good restaurant with an extensive buffet for dinner and breakfast. If you order a la carte from the Garden Restaurant for lunch it is a bit of a wait but that is only because the food is prepared fresh to order. We had the most delicious cheese and onion toastie and the vegetable samosas were very good too. It is also nice to have the option of three other restaurants to choose from.

Massages are very good value and all three of us ladies enjoyed one each at the same time. The little shops are very good value too and the items were priced no higher than in the shops without the bargaining and hassle that you get on the street.

There are loads of televison programmes to choose from. The iron, ironing board and hairdryer all came in very useful and the toiletries had a very pleasant smell.

Nice communal seating areas.

We could walk to the shops in the street which felt safe and we were not mobbed by shopkeepers and beggars like we were in some places in India.

Posted on trip advisor website by Mum-of-the-Groom,London on 31 October 2012.
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“A excellent stay in Kathmandu”
I stayed here from 15-19 Sept, 2012. It was my first trip to Nepal, and I have to say the hotel staff and environment helped make it a great one! All of the staff, from the airport pickup to the restaurant servers to the front desk, are exceptional and have a very good customer service focus. When rain caused a change in my plans, the staff (especially Rojina Shrestha who is excellent!) helped me arrange other ways to spend my day. The tranquil environment helps one escape the noise and dirt of Kathmandu (I say this lovingly...I do enjoy Kathmandu and I'm sure I will be back!!). I only tried the main restaurant, but their buffet and menu lunch/dinners are both great. I would not hesitate to stay here again. The only negative about it is that it seems a little out of the way Thank you!!

Posted on trip advisor website by BenjaminH195,Indianapolis, Indiana on 19 September 2012.
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“Soaltee has improved greatly after Crowne Plaza took it over”
I am sorry I disagree with the views of Bbmayumi and Sam S. I dont think a hotel can do much about its location. When the hotel came up a few decades ago as the Soaltee Oberoi the out-of- town location was considered an advantage. But since then traffic in Kathmandu has become so horrendous that getting to the Soaltee can be trying.
The hotel is being refurbished and visitors should be aware that the rooms in the new wing are very good and worlds class. So asked for a new wing room and get a beautiful view of the mountains.
We found the service very good and the lobby managers extremely helpful. They pointed us to some of the best restaurants we ate in in Kathmandu and also suggested a visit to the Garden of Dreams which turned out to be heavenly.
The comment about the lobby and lounge area is accurate. The hotel needs to do do something about the lounge and what passes for a bar.
All in all we found Soaltee Crowne Plaza a more than decent place to stay and what set it apart was the helpful advice and approach of the reception and lobby staff
Posted on trip advisor website by travelwriter007,gurgaon on 3 September 2012
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“Quiet, secure location with efficient staff”
Hotel located within a gated complex containing two wings (Princep and Himalayan). Also contains an outdoor pool, fitness centre, barber shop, restaurants, a conference centre and several shops (inside hotel and near complex entrance) selling local crafts.

Myself and a friend stayed in a twin room on three separate occasions (4 nights in total, 3 different rooms-459, 470, 472), as we used as Kathmandu as a hub to Chitwan National Park, Pokhara and Nagarkot.

Pros:
Premises clean, well-maintained (including immaculate gardens) and fitted to a high standard throughout.
Welcome drink on arrival in 'Rodi Bar'.
Security guards at gate check all vehicles before entering. There are also staff at the hotel door.
Two fast lifts in each wing.
Keycard access to room. All 3 rooms contained: two-door storage cupboard with hanging space, safe, iron/ironing board, torch, twin comfortable beds with shared bedside table, phone, clock radio, twin bedside lamps, 2x complimentary mineral waters each day, chair & table, hotel stationery, Directory of Services, Samsung multi-channel TV (includes hotel information channel, BBC World News, CNN, NDTV, Star Sports, Star Movies and VH1). 2x two-drawer tables/suitcase stand. Tea/coffee facilities. Spacious recently refurnished en suite bathroom fitted with sink, bath/shower & toilet, large mirror, shaving mirror, soap, lotions, toothpaste, 2 glasses. Effective and quiet wall-mounted air-con. Of the 3 rooms only 472 did not have an adjoining door. 472 also included a sofa.

Buffet breakfast served near reception in 'Garden Terrace'. Hot & cold drink & food available includes juices, water, cereals, bread/toaster, jams, fruit, hot food. Tea & coffee served by waiter/waitress.

Fitness centre includes wall-mounted TVs, treadmills, cycle machines, dumbbells, mats and a bench. Take a bottle to fillup from the water machine. Towels provided.

Cons:
WiFi chargeable (per 24 hours).

Tip: Register for a free 'Priority Club Rewards Member' card - www.priorityclub.com - and you'll receive a complimentary cookies in your room on arrival, a daily newspaper and an extended checkout to 14:00.
Tip: A taxi picked up outside the complex gates (negotiate the price BEFORE getting into the vehicle) is cheaper than a taxi picked up inside the complex via the Concierge.
Posted on trip advisor website by jonotennis on 18 August 2012.
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“Great Property, Comfortable Stay”
Great property with lush, well landscaped gardens and a really good swimming pool. Very courteous and helpful staff, always smiling. The room was spacious and well furnished and bathroom was well maintained. The seating area at the porch is wonderful and very comfortable with leather chairs and beautiful views of the lush green hotel lawns. Food was average during the breakfast however room service was pretty decent. One suggestion is to include more Nepali items in buffet menu of breakfast. The spa/health centre interiors could have been better as they are very basic. All in all a very good experience and would love to go back there again.

Posted on trip advisor website by shaance, New Delhi, India on 16 August 2012.
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“Great Place for Celebrations!”
We, a large group of 17 family members stayed here for four nights in late June- earlyJuly. This was a trip for celebrating birthdays and anniversaries. The hotel is huge with sprawling grounds, nice covered entrance/patio, beautiful lawns, and swimming pool. The breakfast which was included in our package was just awesome with so many choices and things that we didn't even get to try half the things they had there even though we ate like we had never seen food before. Every evening we used to have our own gathering in one of the rooms (we had 6 of them) and ordered drinks and food - room service and food was great. We also had 2 big celebrations - one 75th birthday and one 10th birthday. For the 75th birthday party, they setup beautiful, formal seating just for us in the garden by the pool with awesome food and service. For the kid's party, we had a pool party in the afternoon - kids swam/played in the pool while adults sat around and chatted - again awesome service and food. The advance booking process was just average - seemed cold and business like even though we were booking 6 rooms and by Nepal standards this is a high-end expensive hotel. They had a silly request to deposit the complete payment in advance in their bank which I had to negotiate hard to bring it to normal methods of credit card payment at check-out. And there were absolutely no other perks given considering we were such a large group and were there for some big celebrations - I guess that is part of being a franchise hotel. The smaller hotel in Pokhara (see my review for Mount Kailash) was so much more friendly from the beginning. The hotel staff were all absolutely wonderful. In terms of location, it didn't matter because once you were in the hotel you forgot that you were in an old, crowded, dirty, dilapidated city of Kathmandu. We used the Yeti travel agency located in the hotel for our day trips outside the hotel and it worked out okay with some minor issues.

Posted on trip advisor website by Aurora03, Rockville, MD on 27 July 2012.
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Posted by: WHT, 2012
 
 
 
 

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