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It is one thing to toot your own horn, but something else when some speaks for you. Following are unedited testimonials of some of our past clients, many of whom will vouch for us.

TID 8586 Glimpses of Bhutan (19 Oct to 24 Oct,2014)

Dear Wind Horse Staff,

I would like to thank all the Wind Horse staff for arranging a wonderful visit to the Kingdom of Bhutan.

Although I have traveled extensively this was my first time to Bhutan. Having no experience in your country I did not know where to start. Fortunately through a series of questions Wind Horse was able to determine my area of interests and developed a tour that was customized to my desires. The length of the tour, and the locations we visited were arranged to meet my specific interests. This was very important to me as I was not interested in package tours that meet someone else’s needs. The six days in October allowed for a detailed visit to three different regions. On a future visit I would like to take more time and explore further to the east.

Through a couple of detailed emails I was provided with helpful information. What to bring, what to wear, visa arrangements, contact information, a packing checklist and numerous other general suggestions all helped to make this a trouble free visit. The pre-payment procedures, visa support, hotel check in and so many other details all were taken care of with extreme professionalism.

Kinley Wangmo, my tour guide, was great. Her knowledge of Bhutan and the sites we visited made all the difference. Every day she was on time, willing to make adjustments when required, and her knowledge of Bhutan culture was a big part in making this a successful visit. From the moment she picked me up in Paro until I was dropped off for departure she was on-top of every detail. Her personal experiences in parts of Bhutan outside the capital city were most interesting and I thank her for sharing them with me. Please tell Kinley kuzuzangpo for me and thank her for all her assistance.

Bhutan is a wonderful country and a “once in a lifetime” place to visit.I would like to wish all of the Wind Horse staff the very best in the future.


Posted on Oct. 30, 14
Mr James Arthur H
Chicago, Illinois,60601 USA

 Abpve The Clouds (Jhomolari & Laya Trek) from 4 Oct to 24 Oct

Hi

I have safely returned from Bhutan via Thailand and am still basking in the afterglow from our wonderful experience in Bhutan with Wind Horse.  Karma, Sonam, Tenzen and Rinzen were wonderful to be with and we so appreciated the opportunity to meet Jambay and Ugen at Gasa.  The Wind Horse customer service was suburb and we were very impressed with the immediate response we received by email and phone.  The only recommendation that we all felt necessary was for your guides to have access to solar power to re-charge their phones or have access to a satellite phone for emergency purposes.  On several occasions we had to supply solar power and then we found out there was no reliable way for emergency contact if Karma's personal phone was down.

Would you please forward the refund check of $495 to the home addresses for both Janet and I?  Our US mailing address is listed below.

Thank you again for a lovely experience, and I would be more than happy to serve as a reference for this trek


Posted on Oct. 30, 14
Ms Joy M.R. & Janet D
Plymouth, Minnesota, USA

TID 8538 Bhutan Dragon Festival (4 Oct - 15 Oct,2014)

Dear Anand,

Thanks for your email below. I do like to write a few words regarding this trip :
- overall, I find it good in terms of introducing the tourists to the Bhutanese culture. 
- I guess due to the geographical locations of the different villages, we do have to spend quite a number of hours driving on the road.
- I was just s bit upset that there was a sudden change in one of hotels we we were going to stay (From this Meri resort to YT hotel), though I had to admit the hospitality of the hotel owner did make the whole 2-night stay worthwhile 
- at the end, I do want to write a few compliments for Sonam, our guide. He had always been very considerate, supportive and caring. I wouldn't have made it to the Tiger's nest without his support along the hike. Really appreciated. He is really an asset to your company. You may regret it if you lose him to another agency.
Hope these comments help. Thanks
 

Posted on Oct. 30, 14
Ms Angelina C. M. L
Fairway Garden, Homantin, Kowloong

TID 8538 Bhutan Dragon Festival (4 Oct - 15 Oct,2014)

Overall, the trip was quite nice. We didn't like the change in accommodations for the first 2 nights.  I suppose it was a little like a bed and breakfast, but it was a bit uncomfortable to have to share the apartment with somebody that we didn't know. We did get the master bedroom, so that was at least better than it was for the single person, but still we had to be pretty much fully dressed to come out of our bedroom. We had a tub in the bathroom, but it was so dirty that we would have needed some heavy duty cleaners to even use it.

You were definitely right about restroom facilities and food quality on the trip. In the Mountain resort, the bathroom floor was wet all the time around the toilet and even sitting on the toilet, my ankles were getting sprayed constantly.  The food was very repetitive at every meal.

On the bright side, everything we saw was wonderful. Sonam, our guide was fantastic. He was quite knowledgeable about the history and culture and very observant to help any of us who needed anything.  I am diabetic and was having some really high blood sugars from the types of food that we had because it was so high in carbohydrates.  When he saw, how I had started limiting my food, he asked me what would help and arranged to have hard boiled eggs at our meals to help me eat more protein. Others, also started to look forward to the eggs and enjoyed them. I, also, was breathing quite heavily at the altitude, when we went up hills.  On the first day we went on a hike, he told me that he would suggest that I use the horse option at Tiger's Nest.  I told him that I had intended to but had read on the Internet that they weren't always safe because the horses walked on the edge of the cliff and that one man had even fallen 40 feet.  He told me that he would lead my horse so that I would be safe.  He really went the extra mile to make sure that everyone who had any needs was taken care of.

The other young guide that was with us, Kenchup (not sure how to spell his name) was also very nice and tried to help anybody who needed anything.  The driver's were great. They were safe and personable. They would stop for any pictures that we wanted along the way.

 I'm happy that we were able to visit a country than is so unique. The people of Bhutan were welcoming and friendly. We met some lovely Bhutanese.

Liked the Takin excursion, as well as other animal stops to take pics of monkeys and yak. Enjoyed the festivals, hikes, and temples. The giant Buddha is beautiful. Also, the markets were good.


Posted on Oct. 30, 14
Mrs Sandra B
Schertz, Texas, USA

Window to Bhutan, TID 8605, (7 Oct – 13 Oct, 2014)

Hello Anand,

Yes, we did indeed complete our trip, the last part being a visit to Bhutan and what a trip is was, absolutely fabulous. From the moment we stepped off the plane in Paro and got greeted by our guide Kencho and our driver Pema the trip was wondrous. You have a beautiful country in Bhutan and both Kencho and Pema were excellent in their guidance of showing us a small part of it. Please tell them we arrived home safely after a very long journey, still full of memories of the beautiful site they showed us and guided us thru and still fighting jetlag,

Kadrinchey to you all for making this a trip of a lifetime


Posted on Oct. 22, 14
Bridget L & Melanie G
Baltimore, Maryland,21223 USA

Three Himalayan Kingdom TID 780 Sept 25 – Oct08, 2014

Thanks to Wind Horse for arranging such an incredible trip!  We had a great group of people and wonderful guides and drivers who went out of their way to accommodate our needs.  I enjoyed everything...the hotels, the food, the people, and the unique character of each country we visited.  We were very lucky to have had beautiful weather.  As Dianne mentioned, it would have been nice to have had a copy of your Thimphu Festival Description paper as we were a bit lost at the event.  I appreciated the school visit and the home meal that allowed us to interact with local people.  Bhutan in particular is a beautiful country to which I would like to return in the future. 

Cheer


Posted on Oct. 23, 14
Ellen V
Elk Grove, California 95624 USA

Three Himalayas Kingdom, TID 780, Sept 25 – Oct 08, 2014

We had wonderful guides who went out of their way to see to our every need.One thing that I would really have appreciated would have been the Festival information that we discovered on your website when we returned.  This information listed all of the dances included in the Festival and explained their meaning. It would have been so helpful to our understanding of the beautiful spectacle, if we had had a printout available to us when we were in attendance.

I especially appreciated the opportunity to have a meal with a Bhutanese family.  They were so warm and hospitable. It was a very special occasion.Thanks to all at Wind Horse for making this a trip of a lifetime.

Sincerely,


Posted on Oct. 23, 14
Ms Dianne S
Orinda,California, 94563 USA
Wind Horse

Three Himalayan Kingdom TID 780, (Sept 25 to Oct 08,2014)

Dear Anand,

It was a pleasure to provide initial comments on our tour by phone and I am happy to expand upon them in writing.  I found the Three Himalayan Kingdom tour to be a truly fascinating experience. Visiting Tibet, Nepal, and Bhutan on the same trip highlighted the cultural and religious similarities as well as the distinct differences between these regional neighbors. For me the real highlight of the trip was Bhutan and I quickly realized after we arrived from Nepal that the Bhutan portion of the trip was going to be too short for me (though I know that some in our group found it to be the right of time for them).  It was a bit of a trade-off for adding Tibet and Nepal to the trip; in retrospect, I would have added some days to the Bhutan portion so that I could see more of the country. 

In such an enchanting country, where every view could be a postcard and the people are so kind and generous, it is difficult to single out particular experiences as highlights of the trip. There are the obvious ones, such as the Thimpu Tsechu and the hike to Taktsang Monastery, but the moments that stand out for me are the interactions with local people, like the lovely housekeeping girls at the Druk Hotel who made sure that I had tied my kira correctly, the funny conversations with the owner of the guesthouse in Punakha (which ended with me in the kitchen teaching him how to make guacamole with his outstanding avocados), the visit to the primary school near Paro where we distributed some supplies to the students, and our farewell dinner at the home of a welcoming family.  Not only was the farmhouse meal the best that we had in Bhutan, but upon learning of my fondness for Bhutanese chilies and particularly for ema datshi, they generously gave me a big bag of dried chilies as well as seeds so I can try to grow them at home. And it was great fun reviving my origami skills and playing with the charming children of the house after dinner.

Of course we could not have had these experiences or appreciated the beautiful dzongs, festivals, and temples without an excellent guide. Kuenzang was exceedingly patient, accommodating, and informative. His knowledge of the religious and cultural traditions was essential for our understanding of the places and people that we visited. Most importantly, I believe we all enjoyed spending time with him. He has an engaging personality that is a perfect fit for the guide profession.  I also cannot praise enough our wonderful driver. Not only did he expertly navigate the tricky roads with seeming ease, particularly the construction on the Thimpu-Punakha route, but he kept the cleanest bus around and was always there with a helping hand and a smile.

Finally, I cannot fail to thank Jambay, Ugen, and all of the Windhorse staff for their efforts to organize the trip itself. Their excellent planning, timely updates, and helpful pre-trip information ensured that we were well prepared for the trip and that tour itself was problem-free.

In short, I cannot properly express in words how much I enjoyed my introduction to Bhutan. I call it an introduction because I am already planning to return so that I can see more of the country and learn more about the culture and the people.  Kind regards,


Posted on Oct. 30, 14
Ms Jennifer M V
California,95624, USA

 Dear Anand, Thank you for your request of a review for our tour with Wind horse that Tracy put together with you for us.First up the tour leaders were wonderful.  Special thanks to Neyma in who took care of us in Tibet.

He took me and another friend to Lhasa hospital the day after we arrived and organized a consultation with a Doctor as we were so ill.  My husband came too and helped us, we were so grateful to Neyma for this.  (We had bad flu and altitude sickness). We were very grateful for the treatment we received and how Neyma went out of his way to help us.

We were surprised with so many of us being affected by altitude sickness as we had been in many areas in Peru  with no ill effects.Then Neyma cared for us so well all the way through to Nepal, yet he took us to many monasteries, stupas palaces and places of interest as well.Our accommodation was fine and the food was good. Especially as a lot of the time we weren’t hungry.  The lunch stops with soups were especially good.

It was good to talk to Neyma as he had much knowledge, we found him very interesting.And we loved that he was a Tibetan Opera singer, as well as a monk, making our visit even more interesting! Our bus driver there was very good too.

Our Nepalese guide did very well to inform us so much about Nepal in a very short time.He managed the difficult walk across the landslide as best he could. We found it fascinating that out of the chaotic traffic people really can get to where they want to go! We were glad to be in the bus with a good driver!

I enjoyed doing some shopping for pashminas there and would have liked more time.I enjoyed the artists making the mandalas, fascinating work and so exact.The Yak and Yeti hotel we voted the best!

Our guide Yonten in Bhutan was very good, and we really admire the driver (?Mr Gotyre) and Yonten for their handling of the traffic hold ups by the road workers, they managed the situation very well.  Our driver there was excellent. Again, Yonten got everyone to see most things, although some of us stayed back towards the end as we couldn’t have walked and kept up.I found the artist’s school, the sculpture school and the weaving schools really interesting.

I was amazed by the women weaving at another center for the Queen, their work was perfect each time the shuttle passed through, never a mistake anywhere in their work.  The patterns so complicated, especially as they were working with silk.  I really enjoyed watching them.I would have liked some shopping time to buy some woven products!The visit to the Hospital museum was very interesting.The archery caught everyone’s attention! Our accommodation was very good and we were looked after by the staff with food and being able to stay back.We were really well looked after.

I think the only comment Alan and I had was that perhaps there was too much emphasis on Bhuddism as it became confusing when going from one monastery to another, each with different aspects of Buddhism.

Perhaps we could have visited the main monasteries or stupas every second day, interspersed with visits to other areas.Some ideas have been mentioned below.

We would have liked an afternoon to just walk around in the main shopping area (of Lhasa or Thimpu) and meet up later. Perhaps we could have had contact with a farmer and his yaks and cows, to get a closer look at them.Or even to watch the process of making incense, using the different herbs.

However, overall we feel very lucky to have had the guides and drivers we did on our journey and the people in the hotels, as they all really helped and informed us as well as taking us to many places we could never have known about. They were very thoughtful, especially with illness.  We enjoyed our journey very much.


Posted on Dec. 31, 69
Eve & Alan Lowson
Australia
Wind Horse

 Petrie's India,Nepal & Bhutan Private Tour. TID -753 (Sep 13 - Oct 03, 2014

Dear Anand and team, Namaste!  Thank you for your follow up message! My apologies for the delay in response. It would be my pleasure to provide feedback and any endorsements that would be useful to you in future planning and for promotional purposes in bringing on new guests.

This trip was truly remarkable, and my mother-in-law and I had the experience of a lifetime. It is with reluctance that we are making our transition back into life now in the US again, because we enjoyed our time abroad so very much, and because we still dearly miss the people, and the sights, sounds and tastes of these amazing countries!

The India portion of the trip was our favorite time, and we learned so very much. We were particularly impressed with Gaurav Goyal as our guide, as you know, and couldn't recommend him enough. He made us feel like family during our stay and went out of his way to ensure that my mother-in-law in particular felt comfortable and cared for. Unfortunately, she had developed an issue with her back during the trip that she is still recovering from, which has been making walking all the more difficult for her. This, regrettably, was the reason for cutting the time in Bhutan short. I had very much been looking forward to hiking those last couple of days, but just did not feel good about leaving her behind in the hotel in order to do that. Back in Delhi, we were able to take in a few more activities that she and I could enjoy together. But not only Gaurav - all of the guides, and the drivers as well - went above and beyond to assist her every opportunity that they could, in every area we visited. Thank you so very much for all the kindness and thoughtfulness!

Our hotels were all very nice facilities, and we found ourselves continually pleased with the arrangements. Our favorite places to stay were the The Hans in Delhi, the properties in Jaipur and Agra, and Club Himalaya Nagarkot. Again, thank you!

We have so many pictures and video from our travels! I put together a YouTube video - which you are most welcome to view and/or share, if you would like - of just one day of sightseeing in Delhi, and I am actively in the process of making more, one from each segment of our trip:

http://youtu.be/rI0U8HejXk8

As soon as I get the opportunity, I do also plan to add some comments to TripAdvisor about your company and the various places we saw and where we stayed. In the meanwhile, if you have any further questions for me, or if there is anything else I might do for you, please don't hesitate to let me know.


Posted on Dec. 31, 69
Marie P
West Chicago,Illinois, 60185, United States

 Dear mr. Jambay

I'm home since a week now, and finally I found some time to send this email, in order to say thank you for your services and for your patience and assistance with my needs. Everything with the program went smooth and my trip and what your agency and you have done was above my expectations.

Kencho, your guide, and your driver (sorry, I don't remember his name) were invaluable in their help. They stayed beside me when needed but never forced me to do anything I don't wanted to. This is extremely important in my opinion; I'm a seasoned traveler; I've been in many countries in the word and sometime guides and drivers try to push you to do something for their profit or to work less and this is extremely annoying.

Kencho is really a good guy. He's not only a good guide, very informative, but he's also acted like a friend, dispensing good advices on what to do and were to go, without being pushy. Please say thank you again to him for me. I can't imagine a better guide and a better travel mate. I hope for him and for the driver good luck for anything they hope for their life and their families

Bhutan is a wonderful country, its colture and its people will forever sit in my heart in my mind. May be in the far future I'll be back with my wife and for sure I'll use your services again. In the meantime let me know if I can do something for you: will a review on Tripadvisor (where I've posted many reviews and so I'm credited) help you?


Posted on Dec. 31, 69
Mr. Fabrizio F
Tornaco, Italy

TID 8584 - Haa & Juniper Ridge Trek (Aug 11 to Aug 22, 2014)

Hello Anan,

Thank you for your comforting email in inviting me to provide feedback on my Bhutan experience. 

The trip was a huge success for me, and at the centre of it there was Wind Horse Travel. From the moment I got in touch with Jambay and Ugen to discuss my itinerary, I instinctively knew that the trip would be nothing but special.

Teamed with knowledgeable guide Yonten and dependable driver Tshering, my Bhutan journey began with a great excitement. What really impressed me was the punctuality and professionalism of the pair, which stayed consistent until the very last day of the trip.

Every monumental sites I visited, Yonten was excited to tell me all related stories and histories, in as much details as I wanted them to be. Yonten always invited me to ask any questions and he was delighted to answer them when I had any. On the other hand, Tshering was always polite and pleasant to deal with. He ensured that the Wind Horse Travel ride was the shiniest of all at all times. Needless to say, his driving skills were unmatched for- safety and smoothness above all else.

A pleasant surprise was when I found out that Wind Horse Travel had arranged a five-star hotel accommodation for me in Punakha- the stay was really nice and I very much appreciated the extra consideration that Ugen and Jambay have given for my special Bhutan trip. Also, I really enjoyed my stay at the Gayul Guest House, where I got to make friends with the host Lhapsel and his cute niece Karmaniya. Lhapsel even made momos for me after he found out that momos are one of my favorite foods. What a beautiful place it was, I really wish I can visit it again in future.

Then came the trekking experience, which was the highlight of my trip. I met the A-team trekking crew, which was made up of the best members that I could have ever wished for. Wangda the cook made food that was tastier than any of the hotels that I visited in Bhutan; the assistance cook Dorji took care of all uneasy jobs throughout the travel; and the horseman Wangdi was unforgettable for his charisma and skills in controlling the horses, and for his comforting presence throughout the trip. Then there was Yonten, who guided and supported me throughout the whole trekking experience, and this was also the time that I got to meet the other members of Wind Horse Travel, the two Pemas and Sonam.

Begun with climbing a small monastery located in the middle of the Haa Valley Mountains, my heart was pumping with each step I took forward. As difficult as the trail proved to be, my spirit was being cleansed with fresh air and immaculate scenery surrounding me. The first day of trekking was very challenging and by the end of it I even felt that I was experiencing some mild altitude sickness. However, it was all good after having some nice warm milk tea followed by delicious dinner at a military soldier's lodge in the middle of mountains. The warm fire pit we had in the room was definitely a bonus.

Then came the second day, when the other Wind Horse Travel guides joined the group at the top of the Chelula path. The day turned challenging when the weather started to rain. We climbed through the jungle following Wangda the cook who led the way with machete in his hand. At times we had to jump from rocks, and at some point on this day I stopped caring about my socks and shoes getting soaked in the rain. It was a wild experience. However, with the bigger group came greater fun at the camp site, especially with some Ara (Local Homemade Liquor) that Sonam and Yonten had brought for me to the trip.

The third day of trekking was good and we were all lucky to see sunlight for the most part of the day. The hike was moderate compared to the two previous days, until we reached the camp site where a cow farmer had already occupied the space. We decided to continue on to do the 4th day's hike, which turned the day into another challenging journey. After 9 hrs of total hiking, we arrived at the airplane signal transmitting site, where the two residents greeted us and provided shelter. We had our last supper together and enjoyed the rest of the night (except Yonten, who got a moth trapped in his ear during the night).

The fact that I was the first taker ever on the Haa Valley-Juniper trek was definitely very special for me. Although some of the paths were hard to spot due to heavy fogs, the trekking crew really ensured the safety and wellness of me. Yes, the trekking was physically challenging, especially for the first two days of the hike; and yes, the rain made the trail very muddy which created difficult challenges at times. However, the fact that I was able to really see the untouched nature was priceless, and the fact that there was no sign of pollution - like garbage on the trail - was also a huge bonus for me. I would say that any moderately fit person in between 15 and 45 years of age can handle the trail no problem, although the speed may have to vary depending on each person's physical conditions. One suggestion I have is to confirm the usability of the camp site ahead of the time, to avoid any unexpectedness like the one I experienced. It was not a big deal for me, but the 9 hrs of hike did feel quite tiring especially near the end of it. I need to highlight again that the trekking crew that accompanied me was truly a gem, and I truly appreciate all the excellent and hard work that they did for me.

Last destination of the trip was Paro, and it definitely topped my expectations at an entirely different level. Hanging out with my new friends from trekking trip - Pema, Sonam in addition to Yonten and Tshering - was the main aspect that made the Paro experience extra special. I played Bhutanese darts and hung out with them in Pema's restaurant and at his place, which are activities that I will always miss here in Canada. Oh and Yonten and I climbed the Tiger's Nest in 64 minutes and 66 minutes, respectively, which is a new record set to be challenged by future Wind Horse Travel guides and guests.

The Bhutan trip was definitely one of the best trips that I experienced in my life. I truly feel like I've met real friends (or even more, brothers) while I was in Bhutan. The experience was so special to me that I am honestly considering to re-visit as soon as I could afford the trip again.

Thank you very much for your the excellent service that your company has provided to me. I sincerely command the team that you have established. Without you guys, my Bhutan experience would have never been the same.

If there is anything I can be of help at any time, please don't hesitate to contact me.

 


Posted on Sep. 10, 14
Scot S. J
Toronto, Ontario, Canada
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