It is one thing to toot your own horn, but something else when some speaks for you. Following are unedited testimonials of some of our past clients, many of whom will vouch for us.
TID 8575 India, Bhutan & Nepal Tour( Bhutan Portion)
Dear Mr Kinga Dechen and Mr Rinzin Jamtsho,
Bhutan is amazing. We were so far removed from our reality while we were there that I couldn't stop being excited for one minute of my stay. I have never been in such a nationally reverent and devout country, and am so grateful that I got to experience it. On top of that, we had the most wonderful guide (Nim Drugyel) who made our trip really interesting and fun. The sites we visited became even more significant because of his knowledge and his obvious passion for the places we visited. And he also told captivating stories related to the sites we saw in a very, very charming way. He showed a great deal of concern for us, was comfortable to be around, was personable, polite and fun. We don't know what we would've done without him. We also had a wonderful driver, Wangdi, who never failed to get to the car door before we did, so that we wouldn't have to open it for ourselves!!! (We're not used to being waited on here at home- it was wonderful!)
My husband and I will be going on Trip Advisor and some of the other travel sites to review our wonderful trip. Thank you for all the arrangements that were made to show us the amazing things we found in your country. I believe we'll be back!!!
Posted on Dec. 20, 14 Kathleen W
Overall we had a great experience and would definitely recommend Windhorse to future guests.
Penjor was amazing. He was very competent and very professional in all situations. He always managed to accomodate our special interests and added several small side trips on the way. We felt in very good hands from the beginning to the end.
Baliman was always driving very carefully, bringing us safely to all places. On top of that, he was always very friendly and helpful.
The hotels and the food were way above our usual standard. All hotels were nice and clean, and there was always more than enough tasty, but international food. Unfortunately, the resorts were mostly far away from town. Therefore it was very difficult if not impossible to go individually into town.
We really enjoyed our short look at this beautiful country. The Bhutanese people are incredebly friendly and always smiling. We did not meet a single unfriendly person. Everything is so peaceful, respectful, and civilised. Of course, also the landscapes are breathtaking. Unfortunately, we very unlucky with the weather and only rarely had a good view. It goes without saying that the festivals were a highlight of the tour. And we were very happy that we did not only see them as plannend in Mongar and Trashigang (which already would have been great) but by chance also in Trongsa and Womrong. Thanks again to Penjor for finding that out!
One thing, which Windhorse can probably not change on its own: One feels a bit like in a golden cage. We stay at special tourist hotels, eat at special tourist restaurants and goes to visit tourist sights. There is very little chance for interaction with the local people. Also it seems that these places (especially the hotels and restaurants) do not give an idea of how the people live. One sees alot during the day, but it seems a part of the cultural experience, the every day life of the local people, is missing. We assume that given the current system of tourism in Bhutan, it is difficult (if not impossible) to change that. Yet, maybe if Windhorse has some influence, it could be nice to open the system a little bit for tourists who prefer local hotels and restaurants instead of the very fancy ones we stayed at.
Posted on Dec. 20, 14 Mr Christoph Alexander L
Esslingen, Zurich, Switzerland
I recently completed a 17-day Snowman Trek organized and guided by Wind Horse. The Wind Horse staff were outstandingly helpful, informative and friendly. From providing pre-trek instructions to leading us on the trek itself, Wind Horse was great every step of the way. Thank you for organizing such an amazing experience; we had an unforgettable time in your beautiful country! I highly recommend Wind Horse for anyone traveling to Bhutan.
Posted on Dec. 20, 14 Ms Alexandra Elliot O
NW Hoyt, Portland Oregon, 97210 USA
I want to thank you for putting up with my questions and phone calls. They were well worth it for me, as I think that Jon and I had a perfect trip. Our guide and driver,Duba and Sonam were the perfect choice .They couldn’t have been more obliging, sensitive to our wants and needs, and helpful in customizing the trip to our interests. You certainly have a couple of true winners in them.
Jon and I both fell in love with Bhutan, the countryside and the people.We feel that this trip gave us a unique opportunity to visit the villages meet the inhabitants , and truly gain a knowledge of the culture. My interests in the art sand crafts, particularly the weaving, and Jon’s in photographing people were more than fulfilled, thanks to Duba and Sonam.
My thanks again, best wishes,
Posted on Dec. 20, 14 Janet S
Graham Drive, Calgary T3E, Canada
Hello, I want to thank you for a wonderful tour of Bhutan. The guide, Penjor; and the driver, Baliman, were top-notch. I certainly will recommend Wind Horse to my friends; and I hope to use your firm again in a return trip to Bhutan.
Posted on Dec. 20, 14 Robert L
Chelsea Circle, Georgia, USA
Dear Ugen and Jambay,
Just wanted to let you know that the trip went very well. The itinerary worked fine, although a bit rushed in order to see all the wonders. We can let you know the particulars at another time. Above all we want to say that the guides were excellent and the drivers were especially careful. Our guide throughout Bhutan was extremely knowledgeable, respectful, fun to be with and always concerned with our well being. Lots of great memories.
Posted on Dec. 20, 14 Norman & Melanie M
Brooklyn, New York,USA
We thoroughly enjoyed our trip to Bhutan -- except for the condition of the roads, everything was better than anticipated.
Our guide Namgey was terrrific, as well as our careful and considerate driver Sonam--they both were exceptional in their jobs, and their patience, humor, and kindness completed the circle of excellence.
They were very adaptable to our needs--we wanted to hike more than written in the original itinerary; seeing villages and mountaintops on foot was truly a highlight. A short hiking trip, walking from village to village--staying in simple hotels or comfortable homes--might be something to consider for future guests.
We also appreciated your company's suggestions for the few hotel upgrades we had; I do agree that seeing Bhutan in all upgraded hotels would be a mistake, but it was very nice to spend our last few nights in the luxury of the Naksel.
Our friends, who went to Bhutan with Wind horse last year, came home with Wind horse's lovely book on Bhutan. How might we be able to receive one?
All in all, we had a wonderful experience enjoying the beauty of the people and the country--and would highly recommend Wind horse to our friends.
Posted on Dec. 20, 14 Sally & James B
We just returned from our trip from Bhutan and want to report that we had a wonderful experience thanks in large part to our guide Kencho Tshering. Kencho was very knowledgeable and we learned a lot about Bhutan and Buddhism as it is practiced in Bhutan. Kencho was very attentive to our needs. He was very organized and always on time. Kencho also has a great sense of humor. You are fortunate to have him working for you. Our driver, Bali(sp?), was great also. It is miraculous how he is able to drive on the roads. Than you for organizing this trip for us. We will be happy to recommend Wind horse to anyone wishing to travel to Bhutan.
Posted on Dec. 20, 14 Victor M
Hudson, New York,USA
As I mentioned previously Galen was an excellent guide. I had a small nature tour business in Belize for 14 years so I know what makes a good tour and what makes an excellent guide. She was friendly, adaptable, knowledgeable and thoroughly professional. her knowledge and ability to discuss Buddhist religion and the temple art was particularly great for my wife. her demeanour and actions exemplified the 4 pillars of your Gross Happiness Index. She was a delight to spend time with and both Helen and I felt privileged to make her acquaintance.
The actual tour was very good tho now that I have abetter idea of the actual conditions, I have a few suggestions. Considering that we were not able to do steep climbs and the parks have no trails, I would not have done the long dusty drive thru Jigme Dori park in order to have a picnic. What really worked out well from our perspective was the 2 walks we did going downhill thru the forest on the paved road from Chele Pass - smooth surface, no dust and minimal traffic. Nice nature experience and decent birding.
it was unfortunate that we had to split our hotels in Punakha/ Jangdue considering it appeared that there was indeed room for us at the the Drung chu resort for both nites. I had been assured we were wait listed there so having to spend the nite at the Punatsangchu Cottages which served an unbelievable breakfast of porridge, white bread and potatoes only, telling us there were no eggs in the village was very disappointing. especially considering Drungchu' s rooms were absolutely excellent, clean lines and everything a hotel room should have - one of the best equipped and designed rooms we have been in. I realize you have a big operation and the room may have been available last moment but disappointing nonetheless. We are considering booking again for central Bhutan in the future but would need to be assured that you would indeed honour your commitment to making sure we had the requested rooms considering we booked 6 months in advance.
So, all in all a very satisfactory experience and we would recommend your services to others but would warn them about the problem with hotel substitutions and would again advize you to work on that wait listing issue because besides the fact of the inconvenience of moving rooms each day and Punatsangchu Cottages' inadequate breakfast, it also added quite a bit of driving time to our day.
Posted on Nov. 21, 14 Helen & Hugh P
Winnipeg, Manitoba, Canada
My wife and I would like to thank Wind Horse for organizing an awesome trip through Nepal, Bhutan, n Sikkim and Darjeeling. (Bhutan Festival – 24.10 – 11.11). We found this tour operator through internet and Wind horse reacted immediately to our enquires and provided excellent service from the first contact till the end of the trip
We spent two days in Kathmandu, with a very professional guide and driver, before entering Bhutan.
Here we met Nim, our guide, and Tashi, our driver and three fabulous ladies which were the other
tourists making our small group. Nim a charming young person, was very knowledgeable and absolutely competent. Tashi is an excellent driver, and we felt safe in his hands. Both of them were
very professional, most of the time exceeding the expectations; a pleasure to be with. At the Sikkim border, a problem arose with our passports. Though we were not allowed to enter this State, Louis, our new guide within India, promptly found a solution : he continued the tour to Sikkim with the other component of our group and, he organized an alternative program for us. Wind horse provided us with a new guide , Sonam and driver, Sundar , at no extra cost! After two days, we rejoined the group and finished out trip in Darjeeling as per schedule. Also in this part of the journey, the guides and driver were excellent. The whole trip was absolutely superb, a good combination of site visiting, easy trekking and days of driving .We enjoyed any single day and we really recommend Windhorse.!
Posted on Dec. 31, 69 Isabella & Bernard J
24th road, Bandra, (W) Mumbai.
My partner and I recently participated in the Wind horse Tour to Bhutan, Sikkim and Darjeeling. We had a marvelous time. We were both extremely impressed with the knowledge and enthusiasm of our Bhutanese Guide, Sonam. And our bus driver, Arun, did an amazing job keeping us all safe amidst the traffic on the curving mountain roads.
Our guide in Sikkim and Darjeeling was excellent as well. Plus, the Wind horse office staff was efficient and did all they could to make the appropriate arrangements for the trip in a timely fashion. I am so pleased that we chose a tour group that is not only run by Bhutanese but also has a strong track record and an office presence in the United States. We had an excellent experience not only in Bhutan, but also in Sikkim and Darjeeling. I strongly encourage you to book your tour through Wind horse.
Posted on Dec. 20, 14 Peter W
Sonora Drive, Santa Barbara, California
Dear Ugen and Jambay,
I wanted to write to let you know how our experience with Windhorse in Bhutan (October 27 to November 5) went. First of all, thank you for setting us up with your "A" team. Tenzin was a cautious, capable and efficient driver. He was always on time with a ready smile. Even the three of us who are generally terrified by the combination of narrow, difficult roads and great heights felt comfortable with Tenzen driving.
In a word, Tashi was great. He knew the answers to all of our (occasionally ridiculous) questions and remained calm and professional when things did not go according to plan. We mainly stayed with the itinerary but Tashi could switch to an equally excellent experience when circumstances required a change ( eg Druk Airlines left Paro 4 hours lake; the Folk Museum was closed on Sunday, etc.). When he realized that we would prefer more hiking and visiting fewer Dzongs, we went on a challenging hike up to a monastery where the graduating class of monks and their families were celebrating. Not on the itinerary but a real highlight fore sure.
I do have some comments. The 7-8 hour drive to Punakha was in fact 12 hours. We left at 8 am and arrived a 8 pm, well after dark. The road was under construction which was the cause of the delay, but we guests were all very tired and grumpy when we arrived at the hotel. Eight hours of driving is enough. Could a Plan B hotel, even if not up to top standards, not be an option? We would have appreciated the choice. Second, we arrived in Thimphu on November 1, a national holiday. Some attractions were not open, and we missed an archery competition which is apparently traditionally held on that day. When we were scheduled to visit the Folk Museum the following day , Sunday, a day it is always closed that weekend felt like a cut and paste itinerary rather than a well planned private tour. My third comment involves a longer itinerary. Once we were in Bumthang, several of us were sorry not to be able to go closer to the Eastern border. We are not trekkers (due to the altitude I did not get close to the Tiger's Nest) but would love to see and hike in the Eastern region of Bhutan. Perhaps a 14 day itinerary for our ability level could be considered.
My husband Conrad and I had an excellent holiday and are very happy we chose Windhorse for our trip to Bhutan. Tashi took us all to his home for our farewell dinner and it was a pleasure to meet his family and experience an excellent home cooked meal and authentic hot stone bath. The meal began with butter tea, ended with ara, and consisted of a multitude of traditional Bhutanese dishes (minus chili cheese, thankfully). I hope his mother was compensated by Windhorse for the huge effort she made as we were caught off guard and thoughtlessly came empty handed. Please let Tashi and Tenzin know how much we enjoyed their expertise, good humour and company.
All best wishes,
Posted on Nov. 10, 14 Joan & Conrad G