TID 8549 (Oct 30 – Nov 09, 2014) Private Tour 
Hello Anand,
As I mentioned previously Galen was an excellent guide. I had a small nature tour business in Belize for 14 years so I know what makes a good tour and what makes an excellent guide. She was friendly, adaptable, knowledgeable and thoroughly professional. her knowledge and ability to discuss Buddhist religion and the temple art was particularly great for my wife. her demeanour and actions exemplified the 4 pillars of your Gross Happiness Index. She was a delight to spend time with and both Helen and I felt privileged to make her acquaintance. The actual tour was very good tho now that I have abetter idea of the actual conditions, I have a few suggestions. Considering that we were not able to do steep climbs and the parks have no trails, I would not have done the long dusty drive thru Jigme Dori park in order to have a picnic. What really worked out well from our perspective was the 2 walks we did going downhill thru the forest on the paved road from Chele Pass – smooth surface, no dust and minimal traffic. Nice nature experience and decent birding. it was unfortunate that we had to split our hotels in Punakha/ Jangdue considering it appeared that there was indeed room for us at the the Drung chu resort for both nites.

I had been assured we were wait listed there so having to spend the nite at the Punatsangchu Cottages which served an unbelievable breakfast of porridge, white bread and potatoes only, telling us there were no eggs in the village was very disappointing. especially considering Drungchu’ s rooms were absolutely excellent, clean lines and everything a hotel room should have – one of the best equipped and designed rooms we have been in. I realize you have a big operation and the room may have been available last moment but disappointing nonetheless. We are considering booking again for central Bhutan in the future but would need to be assured that you would indeed honour your commitment to making sure we had the requested rooms considering we booked 6 months in advance.

So, all in all a very satisfactory experience and we would recommend your services to others but would warn them about the problem with hotel substitutions and would again advize you to work on that wait listing issue because besides the fact of the inconvenience of moving rooms each day and Punatsangchu Cottages’ inadequate breakfast, it also added quite a bit of driving time to our day.