Archives: FAQ
Days Do we have to follow any rules entering Holy places?
Remove your shoes when entering a temple or monastery; avoid smoking, wearing caps, wearing shorts and sleeveless dress in...
Days What dietary or local culinary experiences should I expect during my trip to Nepal?
Many people with different travel need visit Nepal, these have given birth to many restaurants and hotel particularly in...
Days How is the tipping system in Nepal in Hotel and Restaurant?
Yes, in most places tipping is expected. At your welcome meeting, ask your guide about the local custom and...
Days What is Altitude Sickness?
Altitude sickness happens generally due to rapid gain in altitude, and failure to adapt to higher altitude. It can...
Days Is the country politically safe and stable?
Nepal is one of the newly democratic countries in the world with many active political parties, ideas, ideologies and...
Days How will I know about the political stability of the country?
Safety of our passengers is a major priority for Wind Horse. We are also in regular contact with our...
Days Where is Nepal?
Nepal is landlocked country located in southern Asia sandwiched between two Asian giants India and China. Nepal is geographical,...
Days Do I need medical and vaccination requirements before Traveling to Nepal?
For medical and vaccination requirements please see your travel doctor for details and advice about current vaccination requirements.
Days Will somebody come to pick me up at the airport upon my arrival?
Definitely! Yes, our representative will be at the airport to greet you holding placard displaying your name outside the...
Days What if I get ill or injured on the trip and unable to continue?
Our guides are trained to deal with these situations and we will get you help as quickly as possible....
Days Who will be our guide?
Your guide will be a local Nepali fluent English speaker. Most of our guides come from the mountainous regions...
Days Can I store excess luggage at the starting point hotel?
Yes we can store your excess luggage in our office. Often a nominal fee is charged for this service....
Days What type of insurance should I need to have before coming to Nepal? Can I get insurance there?
No, It is not possible to get insurance in Nepal. It is a condition of joining any of our...
Days What time can I check in to the Hotel?
Check-in times can vary from hotel to hotel and region to region. Generally, they are between midday and 2pm....
Days What is the number of pax required for your trips?
The minimum number of pax is from 1 to 9 for the group journey. For private trip, if you’d...
Days Will I be able to do any laundry?
Along the way there are usually chances to do laundry, either through your hotel or using local services. Your...
Days Is Nepal safe for a woman travelling alone safe with your company?
Nepal is safe for a traveller. Firstly, Nepal is considered as one of the peaceful countries in the world...
Days Will I be able to charge my electrical appliances?
In most places you’ll be able to recharge your appliances at the hotel. We recommend you bring a travel...
Days Can I charge my digital camera, mobiles or other equipment on my trekking trip?
Regarding trekking, these facilities will be available in most of the places in your lodge/teahouse reception by paying some...
Days What standards of hotels should I expect?
The standard of hotel depends on the Trip Style you have chosen. Basic accommodation is generally tourist standard Hotels...
Days Do you think I should bring some medicines with me when I come to Nepal?
As said, prevention is better than cure, it’s highly recommended that you bring medicines for a common illness like...
Days What communication facilities will be available?
Many hotels and public places have Wi-Fi so it’s usually possible to keep in touch with home every couple...
Days What particular diseases do I have to watch when I am trekking in Nepal?
Malaria is under control in Nepal. The risk of catching it is small and only in the southern plains....
Days How can friends and family contact you?
If family and friends are unable to contact you in an emergency through email or phone, they can contact...
Days What Luggage Bag should I bring on the trek in Bhutan: I know that in your pre-departure notes, it says not to bring hard suitcases and that you prefer duffel bags? Can it be soft-sided duffel on wheels with a telescoping handle?
For trek at Wind Horse Tour, luggage are carried by pack animals (in most case by mules/ponies) and sometimes...
Days Martin is 6′ 3-4″. We had previous discussion about needing a somewhat longer tent for him. He has such a tent. Should he just bring it and decide what tent to use after we are in Bhutan and meet our guide and know the options?
Generally, we use standard size sleeping bags for trek, in exception case, like if he is taller than we...
Days How “fixed” is the itinerary of the tour?
How “fixed” is the itinerary of the tour?? If we like a place very much, can we stay longer...
Days Can I extend our itinerary or trip after reaching Bhutan? What about the Visa extension in such cases?
Yes, you can extend your stay, even upon reaching Bhutan. All extension of itinerary means an extension of trip in Bhutan...
Days Approximately how quickly do the spots fill up for each of the tour dates for group journey?
There are no such definite answers and will depend upon travellers. Sometimes groups fill up quickly as all our...
Days Please confirm the maximum number of guests Wind Horse Tours allows per trip is 9 for Chomolari Trek
Yes, our maximum number is 9 people per journey. In fact all our group journey basically stretch up to...
Days How many of these Bhutan Chomolhari Trek trips have Wind Horse tours run?
We started this trek since 1998 and say about 2-4 groups we run in a year, excluding private trip.
Days What is the best time of year to do the Chomolhari Trek? Why?
All the departure dates mentioned in our website are best time. It coincides with local festivities and weather is...
Days How is spring different from autumn for Bhutan (Chomolari) Trek?
Spring is more renowned for blooming of wild flowers in technicolor. The valleys, trail on the course of trek...
Days Currently, it is just me and my husband (party of 2), which we understand fulfills the minimum number of travelers to guarantee departure (Chomolari Trek)
Yes, with 2 people we guarantee the journey and the cost above is for our group journey and for...
Days How soon after sending Wind Horse Tours the $200 booking deposit will we receive the invoice containing the finalized price?
Finalised price will be known about a month before the departure date when we close the booking and the...
Days Please clarify the accommodations, logistic regarding the 7 nights we are camping on trek: Is each tent for 2-persons?
In term of trekking gears we have recently upgrade our equipment. It’s state of art. Hotels are selected for...
Days How many guides/staff are typical for each group?
Trek – One guide, cook, 1 or 2 assistant (depends on size of group) and horse man.
Days Snow Leopard Chomolhari Trek sounds incredible. However, why should we choose this trek versus some of the other treks you provide? Do you recommend any other Bhutan treks??
All treks in Bhutan are high altitude one, which require fair amount of good physical conditioning and shape in...
Days Dear Wind Horse, Hope this finds everyone well. I would very much love to do the 15 day Snow Leopard Trek. My only available dates are appx from October 18….onwards. Do you have other trekkers that would like to go at that time, if others are willing, i do not mind joining another trekking team. Please advise. Best regards, Kitty
If it does not meet our group departure date or for some reason you wish to do at your...
Days All of us have been doing a lot of hiking in preparation for this adventure. We find that the five of us are rather evenly matched in endurance. And we are ready?
It’s great to hear that you all are all set and raring to go, and there can’t be better...
Days What is the best process for booking Druk Air tickets? Does Wind Horse prefer to book flights for us, or does W ind Horse Tours prefer that we book our flights ourselves?
We can book for you or you can book yourself online, it’s same for us. We book just as...
Days If the flight booking done by Wind Horse Tours, how soon will you send us the confirmation of our plane tickets & seats on Druk Air?
Druk air reservation confirmation can be sent to you instantly or a day later which will depend upon what...
Days If the latter, how long will it take for us to receive our Visas? We understand Bhutan will not permit us to book Druk Air flights unless we have Visa information available. Is this correct?
For booking flights you do not need visa. Visa will be send after we receive your final payment about...
Days Druk Air requests reconfirmation 72 hrs prior to takeoff.
On Druk Air’s website, they state, “All Passengers are advised to reconfirm their flights at least 72 Hours before scheduled...
Days What is the baggage allowance on Druk Air & Bhutan Airlines? For excessive luggage, after admitting the free luggage allowance, how much are levied for extra weight?
For Druk Air With effect from 19.11.15, Druk Air notified that it allows for BUSINESS CLASS 40 kg (88...
Days What is the baggage allowance on Druk Air? If have excess luggage, what are the charges? As a business class passenger, am I allowed extra weight? Can I upgrade to business class on Druk Air, once I have purchased the tickets?
Druk Air allows 2 piece of total 20Kgs (44.2 pounds) to check-in. Druk Air also allows one carry-on of...
Days What sort of an aircraft does Druk Air have? How are the seat assigned on Druk Air? Druk Airlines aircraft, configuration, history etc. Is there any other Airlines operating other than Druk air?
Druk Air began its first flight on 14 January 1983 using an 18-seat Dornier 228-200. After the procurement of...
Days The Druk Air tickets: You emailed us Druk Air Reservation E-ticket. Is that all we need, what you sent to us?
Starting from June of 2008, Druk Air has started issuing e-tickets. If you have received a copy via email...
Days If I am an Indian and don’t have passport and Election ID, but having other photo identity can i travel Bhutan by air?
NO! You cannot travel without a valid travel document to Bhutan. Even Indian airport immigration will not allow you...
Days What kind of transport / vehicles do you use, during our travels in Bhutan?
Generally speaking, for groups, we either provide Coaster Bus or Hiace Van and Hyudai H1 Van. All these Van...