Archives: FAQ

Spring (March–May) & Autumn (September–November) These are the best seasons for cultural travel. The weather is pleasant and ideal...

Nepal is a country of extraordinary natural beauty and deep cultural heritage. From ancient cities and sacred pilgrimage sites...

It is called Namaste or Namaskar. The greeting can be expressed both verbally and with a gesture. To perform...

Nepal does not require any specific immunization for visitors. It is however best to have vaccine before coming to...

For medical and vaccination requirements please see your travel doctor for details and advice about current vaccination requirements.

Our guides are trained to deal with these situations, and we will get you help as quickly as possible....

Malaria: Although Malarai is under control, still there is a low risk, mostly in the southern Terai plains (e.g.,...

As said, prevention is better than cure, it’s highly recommended that you bring medicines for a common illness like...

People from around the world visit Nepal, leading to many restaurants and hotels, especially in tourist hubs like Kathmandu...

Yes, in most places tipping is expected. At your welcome meeting, ask your guide about the local customs and...

Travel insurance is not mandatory for trips operated by Wind Horse Tours to Bhutan, Nepal, Tibet, or India. However,...

Insurance cannot be purchased in Nepal through us. It is mandatory for all participants to have travel insurance covering...

Every trip has a set of trip itinerary, accessible on our website that gives you in-depth information about all...

Yes. Prepaid SIM cards are easily available at the airport upon arrival and at authorized mobile shops throughout the...

Nepal Telecom (NTC) and Ncell are the two main mobile service providers with the widest coverage in Nepal. Both...

We select comfortable tourist standard boutique hotels and well-rated heritage properties (3-4* category). Upgrades to premium or luxury hotels...

Check-in times can vary from hotel to hotel and region to region. Usually, they are between midday and 2...

Along the way there are usually chances to do laundry, either through your hotel or using local services. Your...

Tipping is customary in Nepal. For treks, guides and porters are tipped at the end of the journey as...

If family and friends are unable to contact you in an emergency through email or phone, they can contact...

If you know in advance that you will be arriving late, please let our sales staff know. We will...

We recommend booking at least 3–6 months in advance for peak seasons, so that we can confirm hotel bookings...

The minimum number of pax is from 1 to 9 for the group journey. For private trip, if you’d...

Yes, you can bring a drone into Nepal, but it is strictly regulated by the Civil Aviation Authority of...

Yes, but it is illegal to export anything older than 100 years. Please do not take any religious objects...

Yes, you can store your luggage at your hotel, or we can store your excess luggage in our office.

Nepal is safe for a traveler. Firstly, Nepal is considered as one of the peaceful countries in the world....

Nepal commonly uses Type C, D, and M plugs. The standard voltage is 230V / 50Hz. A universal travel...

Yes, carrying a portable power bank is highly recommended, especially for trekking or visiting remote areas where electricity is...

Private journeys are highly customizable. Group departures follow a carefully curated itinerary while allowing reasonable flexibility when possible.

If there are included or optional activities that you don’t wish to participate in, you can do your own...

Nepal is one of the newly democratic countries in the world with many active political parties, ideas, ideologies and...

Safety of our passengers is a major priority for Wind Horse. We are also in regular contact with our...

Yes, but always ask permission first. Respectful interaction enhances your experience. Always ask permission before photographing individuals, especially monks and...

Environmental degradation from litter and non-recyclable waste is a serious and widespread problem in both the high camps and...

If you know in advance that you will be arriving late, please let our sales staff know. We will...

Definitely! Yes, our representative will be at the airport to greet you holding placard displaying your name outside the...

In cities and major tourist areas, electricity is generally reliable, though occasional short outages can occur. In rural and...

Spring and autumn are the most popular and best seasons for trekking in Nepal. Spring lasts from March to...

During your trek, you stay in carefully selected lodges called teahouse lodges that offer clean rooms usually twin bedded...

Tea Houses are local lodges where you get to eat and sleep during your trek. There are plenty of...

Common meals include dal bhat (rice and lentils), Pasta, noodles, potatoes, eggs, bread, soup, fresh vegetables and even some...

Yes, you will require a trekking permit for trekking in Nepal. Trekking permits are separate from your visa and...

Easy Treks: No prior trekking experience or special preparation is needed—just an interest in walking. These treks typically last...

The official currency of Nepal is the Nepalese Rupee (NPR).

Yes. ATMs are widely available in major cities such as Kathmandu and Pokhara, and in some trekking regions like...

Yes, you can exchange money on arrival as there are several money exchange counters and bank branches at the...

All major currencies are accepted at banks and authorized money exchange counters, including: US Dollar (USD) Euro (EUR) British...

Credit cards are accepted in major hotels, restaurants, and larger shops in cities. However, smaller businesses and rural areas...

Yes, you can bring foreign currency, but amounts over USD 5,000 (or equivalent) must be declared at customs. Always...