+1 612 869 4949Archives: FAQ
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How does Wind Horse manage altitude sickness and safety on treks?
Your safety is our top priority on every trek. Wind Horse follows a layered and proactive approach to high-altitude...
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Is there any communication while we are on trekking?
There are telephones in some villages along the trekking routes from which you can make international calls. All our...
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How good is internet and mobile coverage during the trek?
Internet and mobile coverage in Nepal’s trekking regions is generally good in lower areas but becomes limited at higher...
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Will there be a place to store items/clothing not required for the trek?
The hotel in Kathmandu does provide the free storage services. So you can leave all your things that are...
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Do I need travel insurance for a Wind Horse trip to Bhutan, Nepal, Tibet, or India?
Travel insurance is not mandatory for trips operated by Wind Horse Tours to Bhutan, Nepal, Tibet, or India. However,...
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What sort of accommodation can I expect in Kathmandu and during the trek?
We use 3- to 4-star hotels in Kathmandu, Pokhara, Chitwan, and other major tour destinations, with breakfast included. These...
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Is Wi-Fi available in Nepal?
Yes. Most hotels, guesthouses, cafés, and restaurants in cities and tourist areas provide Wi-Fi. Internet speeds are generally good...
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Do I have to follow any rules entering temples and other holy places?
Remove your shoes when entering a temple or monastery; avoid smoking, wearing caps, wearing shorts and sleeveless dresses in...
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Is helicopter evacuation available while trekking?
Yes, weather permitting. Helicopter evacuation is available in trekking regions and is covered by most comprehensive travel insurance policies.
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Is it possible to charge my batteries during trekking?
Yes, it is possible. Most of the lodges are electrified or they use solar panel, the specification of Electric...
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How long will I walk on an average trekking day?
Each day you can expect 3 to 7 hours walking, covering 10 to 14 km. However, above 3500m, the...
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How many miles an hour do we walk per day while on trekking?
Standard practice is 5 to 7 hours walk in a day, maybe even less at the start, to ensure...
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What equipment do you provide? What should I bring myself?
We do not provide any equipment for the trek. You need to bring yourself the necessary equipment, trekking shoes,...
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I want to go on a trek. When and where can I do so?
Nepal’s topography provides more than 250 peaks over 20,000 ft. (6,096 m) above sea level thus offer wide arrays...
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Can I trek in the Himalayas even if I haven’t done any trekking before?
Absolutely, in fact, it’s a great place to start. As part of our job, one of the most important...
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When is the best time to go to Nepal?
Generally, two defining factors that govern the best time to visit Nepal are weather and corresponding date of festival....
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What is the weather in Nepal like?
Major chunk of Landscape in Nepal is ruled by Himalayas range except Terai or the plains in Nepal. The...
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What is the country code of Nepal? What is the time difference in Nepal?
Nepali time is GMT plus 5 Hours 45 minutes. Area code for dialing to Nepal: Country Code: 977 Kathmandu...
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What sort of clothing should I bring with me?
Generally, the nature of clothing that we recommend for the trip in Nepal or any Himalayan countries is layering,...
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What clothes and footwear should I take on treks?
On a more physical trip, hiking boots are definitely recommended. If the tour is moderate walk hiking boots or...
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What is the climate like in different regions of Nepal?
The long stretch of the northern frontier, which is mostly rugged terrain, towered by the mighty Himalayas experiences arctic...
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How effective is the Temperature and rainfall in Kathmandu?
The temperature of Kathmandu goes below 1 Degree Celsius (34 Degree Fahrenheit) in winter and rises to an average...
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Can you confirm if the Nepal Tibet Border is open during November and December?
Its more than likely that it will remain open during the period unless the natural calamities. The main suspect...
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Is it likely that the trip to EBC will go ahead at that time of year, what are the weather conditions like in November/December?
Yes, the trip ‘ll go ahead during that period. Infact its the best time to trek in Nepal. When...
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What is the currency of Nepal? Where can I exchange my money?
The Nepalese currency is the rupee and is divided into 100 paisa. Bank notes come in denominations of Rs....
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What is the currency in my destination? How much should I take in credit cards/cash? Can I use my credit card during my trip? What is the best way to carry money?
Almost all foreign currencies along with credit cards such as American Express, Visa and Master Card, etc. are accepted...
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How much is the Currency value and exchange rates?
Exchange rates are published in English daily newspapers such as The Rising Nepal and The Kathmandu Post. As the...
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When I pay the remainder of the money on arrival in Kathmandu, how do you take that money? US cash or credit card?
You can pay the remainder of the money upon your arrival in Kathmandu or even before you arrive in...
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How much additional money do I need per day?
It depends on your spending habits. Generally, in Kathmandu, you can allocate USD 10 to USD 15 for a...
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Can I enter Bhutan by land and exit by air (or vice versa)?
Yes, you can enter Bhutan by land and exit by air or vice versa. Land Entry or Exit points...
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How flexible is the itinerary during a Bhutan tour
How “fixed” is the itinerary of the tour? Can we change it during the trip? Our itineraries are flexible,...
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How much money should we take, and can we change it back before leaving Bhutan?
If you exchange more money than needed, it is generally easy to convert unused Bhutanese Ngultrum into Indian Rupees...
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How fast do group tours fill up?
There is no fixed timeline, as this depends on traveler interest and seasonal demand. Some departures fill up very...
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Does travel insurance cover helicopter evacuation in Bhutan ?
Yes, but only if your policy explicitly includes High-Altitude Emergency Evacuation. Standard travel insurance policies often exclude activities above...
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What is the maximum group size on Wind Horse treks in Bhutan?
Private and custom group treks: For treks organized by your own agent, organization, or tour leader, there is no...
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How is spring different from autumn for trekking in Bhutan?
Spring (March–May) is celebrated for its spectacular natural beauty. Trekking trails and valleys come alive with blooming rhododendrons, wildflowers,...
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What should I pack for tour (non-trek) trip to Bhutan? Checklist Guide for Bhutan travel
Bhutan Travel Packing Checklist Guide (For Cultural Tours & Sightseeing – Non-Trekking) Essential Documents & Money ☐ Visa Clearance...
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Currently, it is just me and my husband (party of 2), which we understand fulfills the minimum number of travelers to guarantee departure (Chomolari Trek)
Yes, with 2 people we guarantee the journey and the cost above is for our group journey and for...
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How soon will I receive my final invoice after paying the booking deposit?
When is the final tour cost confirmed for (Small Group Journeys) after the booking deposit? How quickly is my...
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How many of these Bhutan Chomolhari Trek trips have Wind Horse tours run?
We started this trek since 1998 and say about 2-4 groups we run in a year, excluding private trip.
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How many guides and staff are typically assigned to each group?
For trekking groups: Staffing depends on group size and the difficulty of the trek. Small groups: Usually supported by...
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What is the best time of year to do the Chomolhari Trek? Why?
All the Chomolhari Trek departure dates listed on our website are scheduled during the best possible time of year,...
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Can I join an existing group for a trek or tour ?
Absolutely! Solo travelers are always welcome at Wind Horse. We offer two flexible ways for you to join a...
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All of us have been doing a lot of hiking in preparation for this adventure. We find that the five of us are rather evenly matched in endurance. And we are ready?
It’s great to hear that you all are all set and raring to go, and there can’t be better...
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What is the best process for booking Druk Air tickets? Does Wind Horse prefer to book flights for us, or does W ind Horse Tours prefer that we book our flights ourselves?
We can book for you or you can book yourself online, it’s same for us. We book just as...
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If the flight booking done by Wind Horse Tours, how soon will you send us the confirmation of our plane tickets & seats on Druk Air?
Druk air reservation confirmation can be sent to you instantly or a day later which will depend upon what...
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If the latter, how long will it take for us to receive our Visas? We understand Bhutan will not permit us to book Druk Air flights unless we have Visa information available. Is this correct?
For booking flights you do not need visa. Visa will be send after we receive your final payment about...
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Druk Air requests reconfirmation 72 hrs prior to takeoff.
On Druk Air’s website, they state, “All Passengers are advised to reconfirm their flights at least 72 Hours before scheduled...
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What is the baggage allowance on Druk Air & Bhutan Airlines? For excessive luggage, after admitting the free luggage allowance, how much are levied for extra weight?
For Druk Air With effect from 19.11.15, Druk Air notified that it allows for BUSINESS CLASS 40 kg (88...
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What is the baggage allowance on Druk Air? If have excess luggage, what are the charges? As a business class passenger, am I allowed extra weight? Can I upgrade to business class on Druk Air, once I have purchased the tickets?
Druk Air allows 2 piece of total 20Kgs (44.2 pounds) to check-in. Druk Air also allows one carry-on of...