Glimpses of Bhutan 6 Days

Dear Anand,

Our Party of 4 visited Bhutan in October 2018. Our Guide, Pema Gyeltshen was always attentive, very punctual & professional and always helpful. When we went to Tiger’s Nest Monastery, his calm demeanour and knowledge of the terrain helped us immensely. We descended when it was dark and it would have been very difficult without his help. Our Driver Dawa Tshring drove long distances carefully & never kept us waiting. We always felt safe with his driving. Thank you for making our trip enjoyable and memorable.

Thank you for your mail. We have just arrived in Germany after visiting friend in Delhi for a few more days.

The trip was amazing and just what we were looking for. The moment we arrived in Bhutan, it felt like a comfortable bubble because the driver and guide took very good care of us. Both were really excellent. The driver always drove carefully and fully concentrated while the guide was very knowledgeable, flexible and provided just the right amount of information.

Personally we enjoyed Bhutan a lot. It is a really nice country. Our highlights were the tiger nest (obviously I guess 🙂  and the monastery in Punakha. Also the hotel in Punakha had a wonderful view whereas the hotel in Thimphu had wonderful amenities and a nice restaurant.

We will definitely recommend your agency to others and also Klaus and Verity still plan to go. We reassured them that they should definitely book it through you.

My wife Sylvie enjoyed it so much that we will for sure return and see the tiger nest again. Perhaps in a different season.

I was just searching for a tripadvisor page to leave an excellent review but could find the right one. Do you have like a general page of the compan

I have traveled a lot–around 130 countries–and I almost never use an organized tour. I thought I didn’t like them. But this trip changed my mind. Mr. Pema, my guide, was impeccable, as was my driver, Mr. Ugee. They anticipated my every need, were beautifully friendly and polite and quite interesting people. I felt like I was traveling with friends. Mr. Pema was very skillful and knowledgeable as a guide to both the sites and the culture, and we had philosophical as well as historical conversations of some depth.

Windhorse made all the arrangements painless, kept in touch just enough, and everything, top to bottom, was perfectly done. The wifi in hotel rooms, as it is in many countries with a similar economic base, left something to be desired, but that was outside their control, and I’m sure it will continue to improve as the tourist infrastructure continues to grow. My only wish was that I had been able to stay longer and go further into the country.

I created a small problem right after arriving.  Having lost a debit card in Italy, I panicked at an ATM machine about losing my Indian debit card.  It turned out that the card was already in my wallet.  Gaki and Tenzin helped me so much and I felt I could trust them all the way.

We want to thank you for the Uma treat; it was a very good lunch.  The view from the dining room is beautiful and calm.  We were so pampered in Bhutan!

Other than getting to know Bhutan, the culture, the people, and the architecture, we successfully climbed Tiger’s Nest.  We want to thank Gaki for suggesting that we started early.  It took us 7 hours.  We also like to thank Tenzin for giving each of us two poles, it helped a lot.  All in all, this is an adventure that we completed without any incidents, for that, we are very grateful.

Your travel agency cares about your clients.  We certainly will recommend your agency to our friends if they will travel to Bhutan.  Thank you very much.  We wish you a successful business and we wish Bhutan a prosperous future.  Thanks once more.

Hi Anand,

Apologies for taking so long to write this review. We did a tour with Wind Horse in January 2016 (Trip ID 8855) as part of our honeymoon. We had a wonderful time! The Wind Horse staff was very helpful, from booking the tour, flights and visas with Ugen in the Minnesota office to working with our guide, Namgyel, and our driver, Dawa Tshering, in Bhutan. Everything ran smoothly from start to finish.

Namgyel was a great guide – friendly and full of information and suggestions for extra sights. He was a big part of making our trip so enjoyable. He also had us well prepared for the Tiger’s Nest hike by taking us on the Lungchu Tsey pilgrimage the day before, so that our legs were warmed up! We appreciated Dawa’s driving skills, especially with the dirt roads from Thimphu to Punakha. We took many photographs, some of which now hang in our home and others are posted on Facebook (Namgyel can show you).

Our hotels were also nice, especially Hotel Druk in Thimphu and Tashi Namgay Resort in Paro, and the food was delicious everywhere we ate. We enjoyed trying the Ema Dahtse at every stop, and salted butter tea at our farmhouse lunch!

We loved our time in Bhutan, recommend the country and Wind Horse to all, and hope to come back someday soon! Thank you!

Best

Anand,
Apologies for the belated reply and not having shared a few words re: our experience earlier. After we returned to NYC, we just resumed our routine and our promise slowly faded. Alas, it is not lost. See it below.

In a few words, we loved our trip to Bhutan. We went to Tibet in 2013 and could notice that the two regions share a lot of similarities: strong Buddhism faith, the Himalayas, blue never ending sky and humble people. However, the “small things” found in Bhutan made it unique and I dare say more special than Tibet in our view: the architecture (limited Western / Chinese influence), the size of things (smaller rather than large), the people (friendly, wearing their gho and with a different understanding of the world), the valleys and the food.

We were there for only five days, but could see a ton of things, mix physical and intellectual activities, and see people minding their own lives in the cities and farms. We struggled to give Namgey any tips on areas of improvement, but the things that come to my mind are: (1) alternative of upgrading to a different hotel  (e.g., Uma) without having to incur the whole charge of another booking, (2) more saying on the hotels we will be staying (we really liked them all, but I generally like to have some control over the itinerary), and (3) suggesting to future travelers the hikes going out of Dochu La Pass more often.

My highlights are generally tied to physical activities so the Dochu La Pass (the monument, view of the Himalayas and hike), Tiger’s nest and the farmhouse. In 10 years, I will remember the three over all else. We truly enjoyed the pleasant presence of Namgey and Sonnal. Overall, we have a number / variety of memories to cherish, some souvenirs to remind us of the trip and we would def. recommend you to any friend expressing an interest in Bhutan.

Many thanks,

TID 8757, May 17- 22, 2015, guide – Tashi Gyaltshen
Dear Ugen and Wind Horse Travel,

Our trip was wonderful. Perfect. Bhutan was indeed the happiest place on earth and it was truly beautiful. The only thing we regretted was we only had five days. If Bhutan were only a few hours flight from California, we would visit every year!

Tashi, our guide, and Tashi, our driver were wonderful, welcoming, friendly, accommodating, and enthusiastic about showing us the beauty of Bhutan. We wanted a balance between nature and culture and Tashi delivered exactly that. The hiking trails that Tashi picked for us were fun and adventurous. Tashi was very welcoming and friendly. On the very last day, he took us to an archery field, he taught us how to do it, and we played for an hour, before we had dinner at his family’s house! We took a bunch of videos playing archery and showed them to our family and friends. We really enjoyed our last hike to the Tiger’s Nest. It was definitely the highlight of our visit. We took hundreds of beautiful pictures of Bhutan and the monasteries.

All in all, our Bhutan trip was amazing. We both loved it. We would definitely refer Wind Horse and Tashi to our friends. Thank you!

TID – 8736 (April 19-24,2015) Guide – Pema 

Our guide, Pema, and our driver Chimmi were both very good. They were both professional, helpful and pleasant. I very much enjoyed the entire trip. The Tiger’s Nest was definitely the highlight of the trip. My one criticism would be of the food. It wasn’t bad, but it was always basically the same buffet. More opportunities to experience some different variety outside of a hotel restaurant buffet would have been nice.

Glimpses of Bhutan for Bednar TID: 788 (Oct 03- 08,2014)

Kinley was a perfect guide for my husband and I. She has the perfect personality to be a guide. She personalized our trip to meet our interest. Her warmth in conversation made us feel so comfortable it felt like we were spending time with a friend and not just a guide giving a tour. Because she was so well liked and known throughout the towns we visited she gave us a true insight to the customs and beliefs of the people. Her knowledge of the area, people and places we visited was the highlight of our trip. Because my husband and I have worked in the travel industry we expect the most from our guides. Having traveled around the world, we can honestly say that Kinley was the best guide we have ever had! Kinley is now not just a guide to us but truly a lifelong friend. We would love to tell anyone traveling to Bhutan to use Windhorse tours. Please feel free to use whatever photos you have. We have also included a few of our favorites.
Thanks again an awesome trip!
Jana and Kenny Bednar

Dear Wind Horse Staff,

I would like to thank all the Wind Horse staff for arranging a wonderful visit to the Kingdom of Bhutan.

Although I have traveled extensively this was my first time to Bhutan. Having no experience in your country I did not know where to start. Fortunately through a series of questions Wind Horse was able to determine my area of interests and developed a tour that was customized to my desires. The length of the tour, and the locations we visited were arranged to meet my specific interests. This was very important to me as I was not interested in package tours that meet someone else’s needs. The six days in October allowed for a detailed visit to three different regions. On a future visit I would like to take more time and explore further to the east.

Through a couple of detailed emails I was provided with helpful information. What to bring, what to wear, visa arrangements, contact information, a packing checklist and numerous other general suggestions all helped to make this a trouble free visit. The pre-payment procedures, visa support, hotel check in and so many other details all were taken care of with extreme professionalism.

Kinley Wangmo, my tour guide, was great. Her knowledge of Bhutan and the sites we visited made all the difference. Every day she was on time, willing to make adjustments when required, and her knowledge of Bhutan culture was a big part in making this a successful visit. From the moment she picked me up in Paro until I was dropped off for departure she was on-top of every detail. Her personal experiences in parts of Bhutan outside the capital city were most interesting and I thank her for sharing them with me. Please tell Kinley kuzuzangpo for me and thank her for all her assistance.

Bhutan is a wonderful country and a “once in a lifetime” place to visit.I would like to wish all of the Wind Horse staff the very best in the future.

We just got back home from our full trip so I apologize for the delay. We had a great time in Bhutan and Namgay did an excellent job as our guide. He set up an extra hike for us that was really fun.

As we’ve talked about our trip we have a really positive opinion of your company and Bhutan. Our only real negative experience was the amount and condition of the stray dogs. I realize that problem is largely out of your control but anything that can be done to help the situation would be worthwhile.

Glimpses of Bhutan for James & Friend TID: 8577 (June 30 -July 05, 2014)
Dear Windhorse team,
I recently travelled to Bhutan with yourselves and was lucky enough to have Kinley as our tour guide. I wanted to express to you as a company my great thanks for the tour and how well it was run and set up and in particular the professionalism of Kinley Tenzin and our driver. My trip to Bhutan has been a dream for a long time and I was lucky enough to finally get a two week break in my dairy that allowed me to plan it. I came directly to your company less than a month prior to my journey and from the start find the process smooth and easy and well managed. I was very keen to work with a locally based company not only as this was far cheaper than western based companies that added on high margins but I also wanted to support a local company.

The trip was well planned, the car of a high standard, all chosen accommodation was good, everything was taken care of and we achieved everything we planned. As with many travellers I fell in love with your country, its people and the beauty of both but my particular thanks and praise goes to Kinley. When you have a guide for an intense period like the trip provided the relationship and the personality of the guide will make or break the trip, Kinley is an Ambassador for Windhorse who ensured that everything ran smoothly, had great knowledge a passion for his job and his country and faith and I genuinely enjoyed spending time with him.
I view it as a blessing in my life to have been able to share the journey with such a beautiful soul.
I would be more than happy to write you a reference/quote on your website and please do praise Kinley for being himself!

Thanks for a very grateful,

we have just returned from Bhutan and wish to thank you for a very enjoyable and well organized trip. Our guide and driver were both excellent. Bhutan is indeed a wonderful country
Unfortunately I was remiss in paying the $25 outstanding to our guide and apologise for this. Is it possible to pay by credit card. If so let me know the easiest way.
It was also great to meet you both at the dinner in Thimphu.

Thanks to our daughter Kirsi we have been able to make the trip to your beautiful country. We came home yesterday after a stay in Malaysia.

I must say both our two guides and the driver were perfect!!!!We really hope you can keep the traditions in your country going for a very long time.We were very satisfied about the hotels and the programme except for the last hotel in Paro. We thought the room was rather outlived and the food was not so good. Sonam arranged for us another place for dining!

Moreover the hotel was situated too far from the Centre. Besides that, we have no complaint if that was a complaint.We shall certainly recommend your organization but I am sure our daughter will do more and she is young!
Best regards, also to Mr Jambay who was so kind as to come and meet us.

My husband (Juan Ochoa) and I just came back from the beautiful and breathtaking Kingdom of Bhutan. We spent 6 amazing days (Nov. 24 – 30) and the trip was beyond our expectations! Our unforgettable travel experience started here in the US working with Jambay Dorji and Ugen Tshering. They provided us with timely and detailed responses about the trip and the alternatives we had while visiting Bhutan.

In Bhutan, we were lucky to have both Kinley Tenzin (KT) as our tour guide and Jam Rosh as our driver. KT was extremely professional, knowledgeable and was always willing to answer our questions. Jam Rosh was a very skillful driver and navigated the curvy roads with excellence. They both were very attentive to our needs.

Overall, our trip was well-organized, educational, comfortable, inspiring and filled with unique and unforgettable memories. We will always have Bhutan, its landscapes, spectacular mountains, monasteries, history and people in our hearts.Thank you for your professionalism and for making this trip an unforgettable and enriching experience.
Kind Regards,

Hi Ugen, Thanks very much for your follow up on our trip. We had a really lovely time in Bhutan and the visiting your country was truly impactful. Thanks for helping us to organize this wonderful trip. Overall, we were happy with the service provided by Wind Horse. Some of the more disappointing aspects were the hotels and restaurants. While the standards were fine, there seemed to be a real lack of hospitality and personal experience in these hotels. It was clear in some hotels that the staff didn’t care much about providing good service to customers. I realize that this is out of Wind horse’s control and that the tourism industry is quite young and small in Bhutan, but perhaps this is something that Wind Horse could consider urging hotels to invest in. In fact, it probably would have been much more interesting and memorable to stay in a very simple homestay then to have stayed in those hotels. It also would have been great to have the option to eat our dinners outside of the hotel…i understand that there is not a lot of selection, but it would feel much less confining to go somewhere new. Again, a meal cooked in a local home could be a really fantastic and unique experience for tourists.I hope some of these ideas might be useful to you. They are things that I have experienced in other countries that have worked very nicely. So thanks again for the wonderful experience and opportunity to visit your country. It was really a privilege.

Best,

Dear Ugen and Jambay:
I am back home and am looking over the photos that I took during the trip to Bhutan in December 2011. The photos are very beautiful. It is not because I am a skilled photographer but simply because the places in Bhutan, the dzong, the goemba, the lhakhang, the people, and the landscape are very beautiful and it seems that I couldn’t get enough photos to capture these beauty. I would like to thank both of you to all your help and information during preparation of my trip. The trip went very well and I am very satisfied with the service provided by your tour guide, Karma, and your driver, Baliman.

Karma is very young but he is funny and he knows all the histories of all the places we visited. He explained about Buddhism in great detail with so much enthusiasm to the point that I pulled out my diary and started to write down what he said. We have difficulties recognizing all the gods and deities in the paintings or sculptures. Karma was very patient and repeated what he explained previously. We specially thanked him for helping our mother climbing up and down to Takshang Goemba. My mother has difficulties going down the hill and Karma was literally holding on her hands and trying to find non-slippery stepping stones for my mother all the way down.

Baliman is a very skillful driver. I was a bit worried about the road conditions in Bhutan, especially the long drive between Thimpu to Pobjikha Valley. We brought so many ginger teas from Indonesia to combat the nausea but we didn’t even have to drink one since Baliman was able to maneuver those crazy turns safely. We never feel nauseous while he was driving us in Bhutan. He managed to keep the car and the window clean all the times.

Again, thank you very much and if I ever have a chance to come back to Bhutan, I would certainly give you a call.
Regards,

James Weiss from 09-15 April

Dear Kinga + Pema
Thank you for the excellent trip that we had in Bhutan. First, let me say to Mr. Kinga that you found the correct balance between showing us your beautiful country and meeting our individual personalities and likes.
Mr. Pema, Thank you on your excellent driving skills around those sharp curves along the mountain roads.
Your travel customers + Friends

Jim Weiss + Gail Hochfeld

For both sectors Sonam Loday was our guide. We all thought he was excellent at all times. On the trek we had disappointing weather, but even so, Sonam managed to keep us cheerful and went out of his way to make the trek a success.

We have had a few thoughts about the way Windhorse operates and now list these as feedback for you. We hope this will be of assistance in finding that leading edge in the tour business.

1. Making Bookings: We found the process of making a booking quite frustrating. Good communication is the key to success, and this didn’t happen for us. We needed early confirmation of the flights as we were all making connecting flight bookings that depended on the Druk flights into and out of Paro. This didn’t happen and we found ourselves paying for connecting flight tickets before we had assurance of the Druk flights. Only after several international calls did we receive an OK.

2. Flight booking from Kathmandu to Paro (Sept 16,2010). Our itinerary clearly stated that we were on KB 401 at 11:00 am. It was only at Kathmandu airport that we discovered that in fact only one of our party of 6 was on this flight, and the rest on a second flight several hours later. Surely it makes sense that ALL of a group should travel on the SAME flight! As it happened, we all did travel on the 11:00 flight at the last minute. (This was last minute changes Druk Air made without informing us)

3. Your on-line system: You have an impressive on-line system which the client can access. Use it ! and most customer emails and frustration will vanish! This information should be kept up-to-date from the time of payment of a deposit. It should accurately reflect the flight status, the itinerary, the accounting (with final payment due date), and eventually the Detailed Itinerary/Trip Notes. We suggest you add a field to the main screen – “Last updated – (Date)”. Had this system been operational for us, many of our worries would have disappeared. (This is in Beta stages and it will be fully operational by the end of 2010. It has already improved a lot since you have last checked)

4. Final Payment Due Date – this was important for us as we were closely watching the exchange rate Australian $ / US Dollar which varies quite a lot. If the final payment due date is known, clients can pay when the rate is favourable for them. In fact Windhorse gave us just a few days notice of Final Payment
5. Itinerary: we were happy with the itinerary before we left home. In retrospect though, there are things that you could add to give a real insight into Bhutan and give your trips the leading edge…
– who makes the costumes worn at the festivals?
– who makes the masks worn at the festivals?
– who paints the houses and dzongs?
– who creates the Thangkas?
– Bhutanese cuisine.

Demonstrations of some of these would have made a very interesting itinerary.

6. Windhorse Head Office – We think it’s important for you to state that your Head Office is in Bhutan. The current perception is that Head Office is Minneapolis, US. We appreciate that the US market is important to you…BUT most of our group (coming from Canada, UK, France & Australia) did not want to book with Windhorse because it was American! I had to do quite a lot of convincing that Windhorse is in fact a Bhutanese company. Wind Horse is a registered in Bhutan, Darjeeling, Delhi, Cochin & in US. We also have staffs in Nepal & Tibet. Head office is the opertion office of the each destination and therefore the head office for Bhutan is in Thimphu and head office for north India is in Delhi, but head office for Sikkim and Darjeeling areas is in Darjeeling. US office is the sales office and also acts as the co-ordination offices between different offices.

7. Cultural Night in Thimpu: Our group was lucky to experience a cultural night, courtesy of Windhorse. This was a very nice gesture and we enjoyed it very much. It could be improved though, by having an introduction to each dance, explaining which region of Bhutan the dances and costumes represent. A large map on the wall would also help.
8. The Druk Path Trek: we think you should change your advertising to say the best time for this trek is “from the end of September……” . We were very disappointed that the weather made the walking muddy and slippery, the campsites quagmires, and that views of the Himalayas were elusive. It’s an expensive trek to have this happen.

9. Litter: Our impression of Bhutan is far from the “pristine” reputation we’d heard about. Littering is a real problem and really detracts from the beauty of the country. I refer especially to the Tigers Nest hike and the Druk Path trek. Perhaps Windhorse could lead the way with a clean-up campaign – making it an advertising feature – with all staff picking up litter and cleaning up campsites. Perhaps you could adopt a motto such as the famous ” take only photographs and leave only footprints” .

We hope you accept these points as constructive, and that you are able to action some of them. We wish you all the best in your operations Regards, Christine Floyd

LIFE IN BUFFALO HAS RETURNED TO NORMAL AFTER A SPECTACULAR TRIP TO INDIA AND BHUTAN. THE SMERDS AND THE NOBELS THOUGHT THAT YOU WOULD BE INTERESTED IN OUR COMMENTS ABOUT OUR EXPERIENCE. WE CANNOT SAY ENOUGH GOOD THINGS ABOUT OUR TWO GUIDES, BRIJ AND TSEHWANG. BRIJ WAS ATTENTIVE, PERSONABLE, INTERACTIVE AND ACCOMMODATING. HE WENT TO GREAT LENGTH TO MEET OUR EVERY WISH AND EXPECTATION. IN ADDITION, HE HAD ANNOYING TASKS AROUND ITEMS FORGOTTEN ETC WHICH HE DID WITH GOOD GRACE AND HUMOR. WE HAD NO CONVERSATION WITH OUR DRIVER IN INDIA BUT PEMA WAS SWEET, HELPFUL AND ALWAYS READY TO CARRY ON A CONVERSATION. HE IS AN EXCELLENT DRIVER. DESPITE THE TREACHEROUS CURVES MADE MORE THREATENING BY ANIMALS, WALKERS ETC., WE FELT CONFIDENT WITH HIS DRIVING. THE CAMEL TRIP WAS GREAT. THE CAMEL DRIVERS AND ACCOMMODATIONS WERE GOOD AND THE TIME IN THE DESERT RELAXING AND MEMORABLE. OUR TIME IN BHUTAN WAS ENHANCED BY HAVING TSEH WANG AS OUR GUIDE. HE IS KNOWLEDGABLE INTELLIGENT AND WAS WILLING TO SHARE HIS OPINIONS AND LIFE STORY WITH US. HE ALSO WAS %100 ATTENTIVE AND HOSPITABLE. HE INVITED US TO HIS HOME (WHICH WAS A REAL TREAT FOR US) AND BROUGHT ARA TO OUR FINAL DINNER WHERE WE ENJOYED A LITTLE CEREMONY WITH EGGS AND ARA – QUITE GOOD. WE WERE PARTICULARLY PLEASED THAT TSEH WANG WAS FLEXILE WITH OUR SCHEDULE. EXTRA HIKES WERE ENJOYED AND APPRECIATED.IN ADDITION TO OUR PRAISE, WE THOUGHT YOU WOULD BE INTERESTED IN SOME CONSTRUCTIVE SUGGESTIONS. (1) TIPPING INFORMATION ON YOUR “HELPFUL INFORMATION SHEET” WAS UNCLEAR. YOU SAY “TIP ABOUT $7-10 PER DAY FOR THE GUIDE AND ABOUT HALF FOR THE DRIVER OR OTHER CREW MEMBERS” . WE DIDN’T KNOW IF THAT WAS PER PERSON, PER COUPLE, PER GROUP! WE ASSUMED IT WAS PER COUPLE AND TIPPED ACCORDINGLY. IN FACT, TIPPING WAS A SOURCE OF ANXIETY. WE WERE CONSTANTLY WONDERING IF WE SHOULD LEAVE A TIP IN THE ROOM FOR THE MAID, PAY THE PORTERS, LEAVE MONEY FOR THE WAITRESSES AT THE END OF A STAY. HOW MUCH TO LEAVE WAS ALSO AN ISSUE. OUR GUIDES WERE ALSO NOT SURE. IT WOULD BE HELPFUL TO FUTURE TOURISTS IF YOU OFFER SOME GUIDANCE BEFORE THE TRIP. (2) PEOPLE TRAVELING DURING COLD WEATHE SHOULD BE ADVISED IN WRITING TO BRING WARM CLOTHES THAT COULD BE LAYERED – LONG UNDERWEAR WAS INVALUABLE FOR US. WIND BREAKERS FOR LATE AFTERNOON WIND ARE ALSO INVALUABLE. (3) HIKING BOOTS FOR TIGER’S NEST COULD BE SUGGESTED. THEY WERE HELPFUL. (4) A FLASHLIGHT IS ALSO A GOOD SUGGESTION. IT CAME IN HANDY ESPECIALLY IN GANGTEY AS WELL AS AT THE CAMEL CAMP. (5) INFORMATION CONCERNING ALTITUDE AT EACH STOP WOULD ALSO BE HELPFUL.

THANK YOU FOR YOUR HELP IN PLANNING OUR TRIP. IT WAS 100 %100 HELPFUL.

Leki Tshering, our first driver, is a very good driver and speaks English well. He was never nervous or inattentive which was very comfortable for us. Gudu Mahat Chettri, our driver from the fifth day on, is a very nice young man. Not only does he speak good English but drives calm and safely. Even when we went to Phobjikha, a 5 hour drive from Thimphu, Gudu was not a moment absent or nervous when driving. He brought us on time and pleasant everywhere we went and we enjoyed his company. We would like to thank you and your team for this excellent trip to your country and we will keep Bhutan in good memories.

Warmest regards
Prof. Dr. Sybille Sachs
Head of the Center for Strategic Management
Member of the executive board of the HWZ University of Applied Sciences for
Business Administration
Zürich

Dear Kinga
We would like to thank you and Ugen for a wonderful time in Bhutan. We loved your country and the friendly people there.
Thank goodness there are still places like Bhutan to remind us Westerners of the values and priorities we have forgotten.
Gudu and Jambay were perfect. Jambay even made sure to order our favorite local foods for our last lunch. Truly touching. We were also very impressed that you took the time to have lunch with us and very much enjoyed meeting you. We will recommend Windhorse to our friends for sure.

I provided Gudu and Jambay with a CD with the pictures I took of them during our trip but forgot one of Jambay at the Art Cafe in Thimphu.
I would be very grateful if you could please e-mail Jambay this picture.

Many thanks again for everything

Thanks for your email. I only returned to work this morning, so had not received your email until now.
Our trip to Bhutan was wonderful and everything we expected. All service and accommodation were fine and staff very friendly and helpful.
We hope to return to Bhutan in the future. I will keep in touch