+1 612 869 4949Archives: FAQ
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What sort of an aircraft does Druk Air have? How are the seat assigned on Druk Air? Druk Airlines aircraft, configuration, history etc. Is there any other Airlines operating other than Druk air?
Druk Air began its first flight on 14 January 1983 using an 18-seat Dornier 228-200. After the procurement of...
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The Druk Air tickets: You emailed us Druk Air Reservation E-ticket. Is that all we need, what you sent to us?
Starting from June of 2008, Druk Air has started issuing e-tickets. If you have received a copy via email...
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If I am an Indian and don’t have passport and Election ID, but having other photo identity can i travel Bhutan by air?
NO! You cannot travel without a valid travel document to Bhutan. Even Indian airport immigration will not allow you...
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What kind of transport / vehicles do you use, during our travels in Bhutan?
Generally speaking, for groups, we either provide Coaster Bus or Hiace Van and Hyudai H1 Van. All these Van...
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What happens if the car breaks down during the tour?
As we only use good vehicles, they normally do not break down. In the last 15 years + of...
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I understand that a small SUV is included in the tour for the whole period; the car is for only the two of us plus our driver/guide. Is this true?
Travel Information that answers questions regarding our transportation can be found on our website. https://www.windhorsetours.com/bhutan/travel_information_bhutan_travelinfo.php Toyota Hiace Van or Hyundai...
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Can Wind Horse Tours arrange flights for me?
Yes. We provide seamless flight arrangements for Drukair and Bhutan Airlines, usually with no additional service fee for our...
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We wish to visit Bhutan in October. We know we will need an Agency such as yours to arrange for the Druk Air flight to Paro (PBH) from one of the Druk Air gateway airports such as Dhaka (DAC), Kolkata (CCU) or Kathmandu (KTM). We are about to purchase tickets from our home overseas to one of these gateway airports for the connection to Druk Air. The Druk Air schedule for October, 2014, shows two flights #KB401 departing KTM for PBH on Thursdays, one leaving KTM at 8:45am, and another leaving KTM at 1300 hours (1pm); is this correct? If we are scheduled to come from overseas and land at KTM at 6:15am, is there likely to be enough time to take the Druk Air flight scheduled to leave KTM at 8:45am (scheduled to land at PBH at 10:20am)? Will there likely be enough time to retrieve our luggage from the incoming flight, pass through any passport controls, customs, immigration, exit, and othe formalities, check in with our luggage at Druk Air, and pass through any security controls and board the 8:45am flight to PBH? We read that in October, KTM often has delays due to morning fog. What is the probability that the scheduled arrivals and departures on an October morning will be delayed due to fog or other weather concerns, and how should that affect visitor planning?
Hello M, Kenn: First of, there is only one flight by Druk Air for this October, which is planned...
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How can I get to Bhutan? Can I travel overland from India?
You can get to Bhutan by Air from Kathmandu, Dacca, Bangkok, Singapore,Delhi, Kolkata, Guwahati, Bagdogra and Mumbai. All these...
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Where do I start if I wish to go to Bhutan?
You can start a dialogue with us and we can walk through the steps. Or if you know the...
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How can I get to Bhutan?
You can get to Bhutan by Air from Katmandu, Delhi, Kolkata, Dacca, and Bangkok, Singapore, Guwahati, Bagdogra. All these...
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Indian Travelers to Bhutan; we are Indian citizens and wish to travel to Bhutan. Do we need a visa and be a part of the organized tour. If it is possible to travel independently, any particular problems that people have faced in attempting such a thing in the past?
If you are an Indian National, either of valid Indian passport or Voter’s card will suffice, Visa is not...
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Do I need passport size photos for Bhutan Visa?
As per the current policy, it is required to send a digital passport size photo of yours, along with...
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I will be in Bhutan as part of an official mission, but want to stay some more days as a tourist. Is that possible? Do I have to pay the tourist tariff and pre-arrange? Thanks!
If you want to extend your official mission further on Tourist Visa. In that case, we can arrange all...
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Transiting in Delhi without Indian visa
Whenever you are in transit in any airport, you don’t need a visa, so long as you are checked...
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Does the payment can be done directly with Wind Horse Tours or it has to be done through the Bhutanese government?
In order to make process of payment easier, we have formulated a provision where you can send the payment...
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Do you provide any student discount or have fixed tariff for children under certain age group?
Student discount is subjected to approval by Tourism council of Bhutan after submission of student ID copy and valid...
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Why is there a fixed cost for travel to Bhutan? And why is it relatively more expensive than neighboring destinations?
The fixed cost that you pay is not just a fee for entry to Bhutan. This cost is a...
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Are there luggage weight limits for flights to Bhutan?
Baggage allowances on Drukair and Bhutan Airlines are typically 30 kg (66 lbs) for international flights and 20 kg...
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How can I pay for my tour? What Currency do I have to pay in? Can I use my credit card?
We accept deposit in form of credit card, check, cash or any form. The balance payments for the trip...
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How safe is the Bank Transfer Deposit? How can I be sure that my money is not lost in some distant account?
All payments for Bhutan are safe. Your payment is transferred to the account of Tourism Council of Bhutan and...
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I understand that we will have to pay in advance for the whole tour (air and land in Bhutan).
Regarding our cancellation policy etc., let me direct to our website, where you can read through our booking terms...
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Do I require permits to visit Dzong, monasteries and temples etc. in Bhutan? Who and how is the permit arranged?
While travelling in Bhutan, in addition to the visas, there are immigration permits to visit different regions or towns...
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What if i had a friend in Bhutan???Am I allowed to stay in his house???Or do i need to stay in hotel
As long as you pay the tourist tariffs, there are no restrictions on where you stay and as long...
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What are the regulations/fees concerning an American spouse married to a native of India with Indian passport
If you are holding passport other than Indian passport, the same tourist tariff and regulations apply. If you husband...
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How difficult is to shorten the tour in Bhutan?
Once the tour has begun, there is no refund but in special cases, we will do as humanely as...
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How difficult is to extend the length of stay in Bhutan (i.e. if we love it so much, want to extend for 3-5 more days)?
It is easy to extend your trip in Bhutan and stay as long as you want, so long as...
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I have a friend who is native Bhutanese, and I’d like him to be my host and guide. What is the procedure in this instance?
If your friend is willing to be your Guide and is licensed by Department of Tourism to be a...
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What is the Cancellation policy?
Our cancellations policy: 91 days prior departure, forfeiture of booking deposit ($200 per person) 61-90 days prior to the departure $400...
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Time difference: Bhutan Standard Time
Bhutan time is six hours ahead of Greenwich Mean Time. It is half-hour ahead of India time and fifteen...
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What is the new GST tax in Bhutan?
Starting January 1, 2026, Bhutan has introduced a 5% Goods and Services Tax (GST) on most tourism-related services, including...
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Which time of the year is considered as low season and high season? Is there any cost difference.
In terms of season, Travels from December till February and June till August are considered as low and rest...
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How do you dress in Bhutan and what kind of dress code is expected of visitors?
One of the unique identities of Bhutan is the national dress that men and women wear. Men wear a...
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Is February a suitable month to travel to Bhutan? What will be the weather like?
February is fine for travelling. It is great if you don’t mind little cold. The skies much clearer, affording...
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Where do I exchange my monies in Bhutan after arrival? Is there different rates to exchanging at a Bank and with local Exchanger or in the market? Is there a different value for different denominations?
You can exchange monies upon arrival at the airport and in the banks in Bhutan. You can also exchange...
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Is Indian currency accepted in Bhutan? What is the exchange rate ?
Although Bhutanese currency Ngultrum is pegged to Indian Rupees, in recent times, the value may not necessarily be the...
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Where do I exchange my monies in Bhutan after arrival? Are there different rates to exchanging at a Bank or local exchanger or in market? Is there a different value for different denominations?
You can change the monies upon arrival at the airport and in the banks in Bhutan. You can also...
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What is the currency exchange policy in term of currency denomination of US Dollar?
US dollar of denomination of 100 bill/note fetches slightly higher rate than 50 dollar and below denomination. For instance,...
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How much money do I need to bring after I have paid for my trip? Do I have to carry cash, Travelers’ check or can I use my credit card for shopping in Bhutan? If yes, which credit cards are accepted? What currencies are used? Is India Rupees ok? How and where can I change monies? What denominations?
Bhutanese currency called Ngultrum (Nu), is pegged with Indian rupees (Rs) and is therefore same is value and used...
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Do I need travel and medical insurance for Bhutan?
Yes, comprehensive travel and medical insurance is strongly recommended. Your policy should cover: Medical treatment Emergency evacuation (including helicopter...
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Why should I trust Wind Horse Tours with my money and my trip?
Choosing a tour operator in the Himalayas is about reliability, accountability, and local expertise—not just price or a good...
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When taking Indian currency to Bhutan what denomination of notes we can carry?
You can take all notes like 10’s, 20’s, 50’s and 100’s.Please note that INR 500 notes are not generally...
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What is the experience of your guides and their English skills?
These are probably the most important questions, since we understand that you will be spending every day with a...
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What are the main dos and don’ts when traveling in Bhutan?
Bhutan is a welcoming and respectful country, and following a few cultural guidelines will help ensure a positive experience:...
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Do I need any vaccinations to travel to Bhutan?
There are no mandatory vaccinations required to enter Bhutan. However, travelers are generally advised to be immunized against Hepatitis...
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Can I learn some basic Dzongkha phrases before traveling to Bhutan?
Yes, you can learn a few basic Dzongkha phrases before your trip, and it’s a wonderful way to connect...
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When in Bhutan, can I call home and what is the best way to do so? Are there mobile phone services in Bhutan? What cell phone equipment do I need? Internet facilities in Bhutan.
You can call home using a landline and the best way to do so is to go to a...
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We want to be seen by the guide and other staff as gracious clients. What would you suggest that each of us should budget for appropriate tips to all staffs?
Depending upon the number of days of trek and the participants, in your case, for above the cloud trek,...
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What is the education scenario in Bhutan?
The development of comprehensive education system in Bhutan was initiated in 1961. Prior to that there were no modern...
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Is it OK to bring gift to the local children? What gifts can we take for the local children? What would you recommend?
Undoubtedly, it’s a nice gesture on your part to bring gift for the local children. And it does make...